Let me say that I had the distinct displeasure of going to Parx Casino this weekend, and every other weekend preceding that. And each time I go, I am more disgusted and feel more of a loser rather than a winner.
Not only is the parking lot a disgrace, with trash littering it, many of the patrons who attend are vile and rude. I even saw a woman vomit into a trash can. where not one of those people in red suits assisted her. I also saw a woman so drunk she relieved herself right on the casino floor in front of everyone. Again, the people in red suits did nothing.
Another thing are the poor condition of the slot machines. Many of them are so broken, you can't maneuver the keys, or the reels delay their spin. Also, these machines are extremely tight, where bonus rounds pay very little or nothing at all, Even on max bets.
Another area are the comps rewarded and promotions. They both royally suck, compared to other casinos in the area. For example, today was a promotion where you were promised to receive 4X slot play by inserting your card in the machine. Well, that never happened. On many occasions, you are invited to enter a promotion, but are never ever rewarded.
When management is approached with a problem, they walk away, rather than address it. They could not care less about their patrons. They only care about making money. On numerous occasions, people who go to this casino either chain smoke in your face, or put their legs on an empty seat to save a non-used machine, Again, these people in red suits do absolutely nothing about it, which is very unfair. Especially, if someone like myself wants to use a machine.
Not only is the weekend DJ awful, getting served a drink is almost non existent. When you call one of the girls over, they either take your order and never come back with your drink, or they walk away from you completely and ignore you.
To me, that's poor customer service. I really hope people really wake up and boycott this foresaken place, or the Casino Commission gets on Parx to either shape up, or close them down.
I don't know about you, but I vote for the latter.
The new 3 Card Poker Pair Plus payoff is a rip off. The house advantage is 7.3% instead of 2.3%! THAT SUCKS! (reason is that it pays 40-30-6-3-1 ... payoff everywhere else is 40-30-6-4-1).
Greedy Parx, we'll keep going to AC - who needs you?
Thanks, Pennsylvania politicians, for allowing your casinos to rip off us PA citizens. You could have matched NJ's payoffs and still raised big revenue. Slowly but surely, more and more PA citizens will realize that you allowed these PA casinos to take advantage of us.
I am used to playing at Parx casino since long ago and have never ever come out winning anything....the machines are so tight...last week I lost $400 in like less than 2 hours on penny slots and I was stunned...because no bonus games...no cashmans...horrible ...cant $400 do more than pass 4-5 hours?...never won anything back..so just kept on losing money in the slots....does the management ever think about letting people have some fun and earn wins sometimes?..I have tried all timings 4am,6am,10am,2pm,4pm,6pm-12 midnight.....amazing they never let u win.....no bonuses that one can talk about...frustrating to keep on losing.....better find another casino...I am done with this one. Do the casino control people verify the machines? I highly doubt that...can't see anyone win anytime...been a long long time now...I believe the casino commission should sincerely check the slots here....so tight that $400 is not good enough to survive for 2 hrs on penny machines..
Well what can I say. Ever since this hell hole opened its doors, it's been nothing but sheer misery for my wife and for myself. From the incredibly tight slots every single day of the week to the obnoxious patrons, from the incredibly horrible DJ to the equally horrendous customer service and to the worst promotions and comp payouts in history of any casino in the area, this is buy far the worst of the worst of casinos.
Parx has been a huge disappointment all around, where it continues to make people like us broke and overly frustrated. A casino is supposed to help one relax after a long hard day or week at the office. This place however breeds much more stress and does absolutely nothing to make one feel relaxed.
It would be really nice to once in a while walk away with a win or 2, But my wife and I always come out hundreds of dollars in the hole, and the worst part about it, we only receive a lousy $5 per week comp for our troubles.
Parx management ought to wake the hell up and make the changes it needs to make this place more enjoyable, more competetive to casinos like Sands in Bethlehem or Harrah's Chester. At least they take the time ..go out of their way to talk to their patrons and assist them in any way they can. Parx management needs to listen to their patrons more and not always listen to their deep, stingy pockets.
Another problem is the smoking and non-smoking areas. People sit and play the slots and blow harmful cigarette smoke in your face, even in non-smoking areas without ash trays where those idiots in red suits just walk by and do absolutely nothing to stop them. The only consolation is that the building is very attractive and the bands are half decent. Fire the DJ. She is absolutely horrendous!!!!!
Although the new Parx Casino building is nice to look at, inside is a totally different story. If it were not for the incredibly tight, broken down slots, lousy customer service, arrogant management, horrible food , cheap comp rewards, horrendous promotions, disorganized smoking areas, horrific DJ and overall disgusting patrons, it would be a pretty decent place to go unwind and relax. But, unfortunately, every time we go to this facility, we come out of there broke and completely stressed out. The worst part of it is that Parx management does not care less for their patrons . where they will not ever address our concerns or accommodate us in any way. Where other casinos have gone out of their way to accommodate us. All they are interested in is making money off of us and not treating us with respect.
