Review Detail
1.6 75
Do yourself a big favor...DON"T GO to PARX!!!!
Overall rating
1.0
Slots
1.0
Table Games
1.0
Customer Service
1.0
Player's Club
1.0
Gaming Atmosphere
1.0
Amenities or Hotel
1.0
Food & Drink
1.0
Let me say that I had the distinct displeasure of going to Parx Casino this weekend, and every other weekend preceding that. And each time I go, I am more disgusted and feel more of a loser rather than a winner.
Not only is the parking lot a disgrace, with trash littering it, many of the patrons who attend are vile and rude. I even saw a woman vomit into a trash can. where not one of those people in red suits assisted her. I also saw a woman so drunk she relieved herself right on the casino floor in front of everyone. Again, the people in red suits did nothing.
Another thing are the poor condition of the slot machines. Many of them are so broken, you can't maneuver the keys, or the reels delay their spin. Also, these machines are extremely tight, where bonus rounds pay very little or nothing at all, Even on max bets.
Another area are the comps rewarded and promotions. They both royally suck, compared to other casinos in the area. For example, today was a promotion where you were promised to receive 4X slot play by inserting your card in the machine. Well, that never happened. On many occasions, you are invited to enter a promotion, but are never ever rewarded.
When management is approached with a problem, they walk away, rather than address it. They could not care less about their patrons. They only care about making money. On numerous occasions, people who go to this casino either chain smoke in your face, or put their legs on an empty seat to save a non-used machine, Again, these people in red suits do absolutely nothing about it, which is very unfair. Especially, if someone like myself wants to use a machine.
Not only is the weekend DJ awful, getting served a drink is almost non existent. When you call one of the girls over, they either take your order and never come back with your drink, or they walk away from you completely and ignore you.
To me, that's poor customer service. I really hope people really wake up and boycott this foresaken place, or the Casino Commission gets on Parx to either shape up, or close them down.
I don't know about you, but I vote for the latter.
Not only is the parking lot a disgrace, with trash littering it, many of the patrons who attend are vile and rude. I even saw a woman vomit into a trash can. where not one of those people in red suits assisted her. I also saw a woman so drunk she relieved herself right on the casino floor in front of everyone. Again, the people in red suits did nothing.
Another thing are the poor condition of the slot machines. Many of them are so broken, you can't maneuver the keys, or the reels delay their spin. Also, these machines are extremely tight, where bonus rounds pay very little or nothing at all, Even on max bets.
Another area are the comps rewarded and promotions. They both royally suck, compared to other casinos in the area. For example, today was a promotion where you were promised to receive 4X slot play by inserting your card in the machine. Well, that never happened. On many occasions, you are invited to enter a promotion, but are never ever rewarded.
When management is approached with a problem, they walk away, rather than address it. They could not care less about their patrons. They only care about making money. On numerous occasions, people who go to this casino either chain smoke in your face, or put their legs on an empty seat to save a non-used machine, Again, these people in red suits do absolutely nothing about it, which is very unfair. Especially, if someone like myself wants to use a machine.
Not only is the weekend DJ awful, getting served a drink is almost non existent. When you call one of the girls over, they either take your order and never come back with your drink, or they walk away from you completely and ignore you.
To me, that's poor customer service. I really hope people really wake up and boycott this foresaken place, or the Casino Commission gets on Parx to either shape up, or close them down.
I don't know about you, but I vote for the latter.
J
Jay