Empire City Casino

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1.6 (87)
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49 reviews with 1 stars
87 reviews
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Overall rating
 
1.6
Slots
 
1.7(87)
Table Games
 
1.3(63)
Customer Service
 
1.6(87)
Player's Club
 
1.6(87)
Gaming Atmosphere
 
2.0(87)
Amenities or Hotel
 
1.3(55)
Food & Drink
 
1.9(87)
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49 results - showing 1 - 5
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If you want to get treated like crap go
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
1.0
They don’t check machines and when you have a problem your lucky if you can get someone under 20 min. Today I went to Yonkers to get my free play I had my nieces and sisters cards I usually take and play so they don’t lose points and when they do go they can get something, I went to check if they had any promotions and when I turned around there was 2 coos then the 2 turned into 6 all for me checking cards meanwhile everyone takes a bunch and r3deams vouchers just last week a women in front of me had 6 cards and redeemed allot in vouchers the woman before me had 3 cards . Yonkers is a joke 6 cops for looking at cards on a machine that does not print vouchers but when there is a problem no one is around. Don’t waste your time travel to a real casino where they know how to treat people
P
Comments (0) | Was this review helpful? 2 0
horrendous
(Updated: December 05, 2017)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
one word= horrendous
S
Comments (0) | Was this review helpful? 1 0
Scam
Overall rating
 
1.2
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
2.0
Players beware, you get ripped off in the name of education.
N
Comments (0) | Was this review helpful? 5 3
Run
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
1.0
Please stay away from Empire City casino go to any other place. You will only loose there!!
Proven time after time!
T
Comments (0) | Was this review helpful? 7 2
Beware... you may lose all your money!!
(Updated: April 08, 2016)
Overall rating
 
1.2
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
N/A
Food & Drink
 
1.0
Its a joke...if you are not of white race then just sit next to a white person and see how much they win. They watch you from their security cameras and they are out to get you to loose your $$. Once you get there you will win $10 or $20 dollars or maybe more only to loose it right back plus more of your own. You will never ever come out a winner. I have been going here for quite some time played big machine and smaller ones its all the same scam. You are better off not going. They have a way of getting you mentally by showing you what you could win by showing you jackpot prizes but just not on the paying line so you can continuing betting your money because your thinking you might just hit.
Make sure you look at the denomination before you play because they might just get you. They have raised the denomination on machines that people were used to playing. Example: $1 wheel a fortune w/max bet $3 was changed to $9 max credit and they have done this all around on many machines. The things I have witnessed in this place...sad stressed faces on the bus as they leave many driving off fast but why blame them they have probably lost their whole pay check!!
C
Comments (1) | Was this review helpful? 9 2
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