Empire City Casino

Empire City Casino

Hot
 
1.6 (87)
16570 0 13 0 0 0

User reviews

49 reviews with 1 stars
87 reviews
5 stars
 
0%
 
3%
 
15%
 
25%
 
56%
Overall rating
 
1.6
Slots
 
1.7(87)
Table Games
 
1.3(63)
Customer Service
 
1.6(87)
Player's Club
 
1.6(87)
Gaming Atmosphere
 
2.0(87)
Amenities or Hotel
 
1.3(55)
Food & Drink
 
1.9(87)
Back to Listing
Ratings
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
49 results - showing 21 - 25
1 2 3 4 5 6 7 8 9 10
Ordering
complete rip off!
(Updated: August 29, 2012)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
1.0
This place is ran by The Dept of NY lottery, enough said. They boasted about pulling in 354 million in its first 8 months of operation for crying out loud. The place should be shut down. Stop going there and hurt them in their pockets.
R
Comments (2) | Was this review helpful? 15 1
Disgusted
(Updated: August 16, 2012)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
This casino is getting worse and worse. The machines never hit anything and just take your money. You may as well fill out a deposit slip and leave all your money with Empire City. That way you do not have to waste an hour playing a slot machine. Just give them the money when you walk in. Or better yet, give to charity - Yonkers Animal Shelter or another charity. At least you will feel like you are doing something worthwhile. I feel very sorry for the older folks who go there and lose their social security checks in an hour or two. Thank the Yonkers politicians for that. I wish the place would close down.
CM
Comments (0) | Was this review helpful? 13 3
Never seen a big pay off
(Updated: June 08, 2012)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
The services here take forever to help. I think they see the light and go the other way. The reward card is one of the worst i ever seen. The pay off sucks. Is so true I rather drive to another casino then to give my money to this casino.
N
Comments (1) | Was this review helpful? 9 0
Paper Shredder
(Updated: May 30, 2012)
Overall rating
 
1.3
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
3.0
Hi everybody. Putting your money into an Empire City gaming machine is like putting your money into a paper shredder. I go to Empire City once a month because it's close and it's a good way to kill a couple hours (and a couple hundred too). The food court is pretty good--love the egg foo young and the pizza (but not together). Another problem is the people who work there don't realize they're in the entertainment business. They think they're working at the Dept. of Motor Vehicles. Most of the employees have the personality of guards at a Russian prison camp--especially the guys at the front entrance players club desk. Give up all hope to people who enter Empire City!!!
L
Comments (0) | Was this review helpful? 15 0
Stay away
(Updated: April 23, 2012)
Overall rating
 
1.3
Slots
 
2.0
Table Games
 
2.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
After going weekly for three months, I can accurately give a review of Empire City casino. First off, if you want to play slots, go elsewhere. For every dollar you gamble, you lose 50 cents on the dollar. Best payouts I have ever seen are roughly 100 dollars. Never seen 1k plus. I have played every penny machine averaging 30 to 50 cents a bet. If you are thinking electronic roulette, don't play the non airball version. The electronic roulette machines, craps, and baccarat are video lottery terminals just like the slots. You would believe the machines have real odds, but I can swear the machines increase house edge incremental to what is on the table. Also FYI max bet is for craps is not 500 on pass and dont pass but only 100 dollars. They have a food court on the first floor with pizza, grill, asian, and sandwiches. Food is 5 to 10 per entree, but get ready for some Montezumas revenge or mudbutt. Comps are 1 point for every 5 dollars of slot play and 10 on the electronic tables. To get premier membership, you need 35000 points a year. Hopefully some people read this and stay away, but with its close proximity to NYC and Westchester, a sucker is born every minute.
J
Comments (0) | Was this review helpful? 17 2
49 results - showing 21 - 25
1 2 3 4 5 6 7 8 9 10
Go to Top