I have gambled at casinos all over the country , dont waste your time here spend the gas and go to AC, or Connecticut or even Queens ,this "joint' is nearly payless", after extensive visits it's clear this place is bilking the elderly and economically challenged for all they can. The attitude of the people who work there and run it is appalling , STAY AWAY ! Almost no one wins , PAYOFFS OVER 1K CAN CAN BE COUNTED ON 2 HANDS OVER THE COARSE OF ANY GIVEN NIGHT HERE .............DON'T WASTE YOUR TIME OR MONEY

Im sorry to say this- empire casino just does not pay to play. I understand gambling is gambling.... and should only spend what you can afford to lose. because here at empire city that is what WILL happen. my husbamd and i go usually 2 times per month . we walk in with 3 grand and walk out with change in our pocket ALWAYS. makes you wonder how that can happen time and time again. the service is the - well what am i saying there is no service. you can be so thirsty and sitting on a machine losing hundreds of dollars and you cant even get service. when you do get service a small small soda the waitress gives you dirty look if her tip is not at least a dollar. and that is what i give for my little soda in hopes she will come back by soon.. ha-ha no way. service here is simply not given here and the gambler is not important to the house. they see how many thousands you spend there via member card. and you e-mail me a 5 dollar coupon that i have to print.. what is up with that. i have never been offered food . how do you get that there ? meaning comped - ballys just sent us a coupon for 4 free nights and 150.00 free play - hhmmm ! we only went there once and that is what they are offering.. come on empire get it together- let people win at least a little. I feel as if i have personally paid for your remodel- your welcome !! we shall see if there is any changes due to new casino openning. better get your friendly hats on as for i see empire losing a ton of customers ( members ).. I have not seen a jackpot go out to a peson in 2 years .. hhmm !!

This place is horrible! You never win here and I mean NEVER! The machines just steal your money and pay nothing.
You are better off buying yourself something that you like with the money you will surely lose at Empire City. I feel sorry for most of the people who go there because they look like they cannot affort to lose their rent and grocery money, which is what they are doing. How foolish of anyone to visit Empire City. Save your money and go to Mohegan Sun or Atlantic City once in a while, but please please skip this place. Your odds of winning are 0%. No one ever wins here. You can also fill out a form and have yourself banned from receiving any Empire City $5 vouchers (big deal) and you can ban yourself from going there. That is everyone's best bet! Ban yourself from getting robbed at this place!

Almost anyone who has ever gambled knows the percentages are always in the casino's favor. I've been playing craps for almost 50 years and I can tell you there is no such thing as a winning system. It's all about money management and self
control. Limiting loses and taking advantage of hot streaks when they come is the best advice I can offer. For those that have visited Empire City and have played the Video Craps Machines, please listen to me, STAY AWAY! These machines are not
random number generator programs. These machines are cheating the unknowing public out of hundreds of millions of dollars a year. These machines will interact based of the amount of money bet. Sure the one and two dollar bets will get some action, but once a player starts betting a little higher the machine starts to grind you out. You have no chance of winning once you start betting higher amounts or start pressing any of your wins. I've seen rolls on these machines I haven't witnessed in 50 years playing at casinos! This is not gambling when you play these Video Craps Machines, this is the State of New York stealing your hard earned money. Please, it's so heart breaking to watch so many people sit down at these machines thinking they are honest random number machines and lose thousands and thousands of dollars day in day out. If you played poker and saw two aces of spades in the same hand of the guy who was winning all night and had everyone's money at the table, you'd want to kill the bastard, knowing he was cheating everyone. Well Empire City is that same guy, if your one of those knuckleheads that don't believe, be my guest!!!! You'll hear his name often if you bet big on the numbers, he's called SEVEN OUT! The sad part is the more you chase the more you'll hear his name over and over and over! SEVEN OUT!!!!!!!!!!!!!

Since Aqueduct Casino opened, I have gone three times and lost. There is no coming back from a loss, as the machines will not hit on even a dollar bet. This is the new reality, The city players have their own casino. That lost revenue means the machines will never, ever pay big. Empire Casino will be the antidote to gambling.