Parx Casino and Racing

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1.6 (74)
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74 reviews
 
3%
 
4%
 
5%
 
20%
 
68%
Overall rating
 
1.6
Slots
 
1.6(74)
Table Games
 
1.4(66)
Customer Service
 
1.8(74)
Player's Club
 
1.5(74)
Gaming Atmosphere
 
1.9(74)
Amenities or Hotel
 
1.3(60)
Food & Drink
 
1.6(74)
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74 results - showing 26 - 30
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Ordering
Point system
(Updated: March 12, 2012)
Overall rating
 
2.4
Slots
 
2.0
Table Games
 
1.0
Customer Service
 
3.0
Player's Club
 
3.0
Gaming Atmosphere
 
4.0
Amenities or Hotel
 
1.0
Food & Drink
 
3.0
Parx recently implemented a point system where for every group of 20000 you earn, you receive 1 point for rated play. It is nearly impossible to achieve this, let alone dumping your hard earned dollars into machines that don't pay out. And to top that off, the prizes offered are so difficult to earn and the points required so far fetched. I would only hope Parx either revises the current system to make it easier to obtain points, or do away with it altogether.
J
Comments (0) | Was this review helpful? 5 1
This is by far the worst casino we've ever been to
(Updated: February 02, 2012)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
My wife and I recently visited this casino, only to be sorely disappointed. For starters, the slot machines were not only in deplorable condition with broken, missing keys, they were as tight as a drum. None were paying out. Even during bonus rounds. Second, we asked for drinks on the floor, where we would place an order with the waitress and the waitress would never come back with our drinks. Also, the restaurant Foodies was by far the worst. The food we ordered was sorely undercooked and raw. We were forced to wait in extremely long lines for crappy food and service. Smoking in this casino was out of hand, where several people were smoking even in non smoking areas. Those people in red suits whose job is to get these smokers off the floor did absolutely nothing. My wife and I have both complained to Parx management. It's now been 4 weeks and they have yet to contact us. My recommendation to all of you thinking about visiting Parx is to not bother wasting your time, gas, money and patience. You will have a much better time at some of the other local casinos in the area like Sands, Mt Airy, Sugarhouse, Harrah's, or even Atlantic City. So please do yourself a big favor. Stay as far away from Parx as you can. You'll be so glad you did...
A
Comments (0) | Was this review helpful? 14 5
BEWARE SLOTS RiP-OFF!
(Updated: November 11, 2011)
Overall rating
 
1.6
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
2.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
2.0
Food & Drink
 
2.0
On October 30, 2011 I was playing on various slot machines at Parx. I won $199.85 at one machine and inserted the voucher I was issued into a different slot machine. The machine only registered the 85 cents and not the $199. The machine then malfunctioned and the slot attendant came to fix the wheels that were spinning endlessly. I reported the loss at the machine and filed a dispute form. The casino conducted an "investigation" and informed me today that the system did not report an overage so therefore I had no claim. Plain and simple this is a RIP-OFF and I have no recourse to collect the money that this casino stole from me. My advice to anyone who is issued a voucher at PARX is to immediately cash it at a payout machine rather than simply inserting your voucher into a different slot machine. I'm sure I'm not the only one to experience this scam and I can just imagine how much money this casino is making through this shady practice. Needless to say they have lost two regular patrons for life (my wife and myself) and they will lose thousands in lost revenue by not paying out on this legitimate claim. Talk about winning the battle and losing the war! Ridiculous situation! Please BEWARE!
ND
Comments (0) | Was this review helpful? 16 4
Horrible casino
(Updated: October 30, 2011)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
This place is the worst. I've never gotten anything comped here. Slot machine wouldn't give me my ticket and I had to wait 45 minutes for someone to fix it. Never enough tables open. Try getting a drink. Good luck.

The only reason to come here is for Chickie and Pete's. Otherwise head elsewhere.
MI
Comments (0) | Was this review helpful? 16 0
No More Parx For Me
(Updated: October 15, 2011)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
Parx Casino, is by far the most classless place on earth. It is also the toughest casino to ever win from. And where the atmosphere is supposed to make you feel like a winner, you always feel like a loser when you leave. Their comps are absolutely abysmal. Their promotions as well. The slot machines are as tight as can be. They are also in deplorable condition. Also, their rest rooms are far apart from each other. Their redemption machines and ATM's hardly ever work. Their food is tasteless....... They have nothing going for it at all, with the exception of its nice facade. Parx management is bad when it comes to not listening to their patrons. Perhaps Parx management should take lessons from places like Sands in Bethlehem, PA. ...where they have class.....where, unlike Parx, management takes the time to address any patron concerns and rewards them. They also fix any issues immediately with broken down slot machines, etc, ... That is the way a casino should be managed........... BTW, do yurself a favor, don't fall for their fancy commercials-....they are absolute lies......Like Vegas? .c'mon now Believe someone who was just in Vegas not too long ago, they are nowhere near Vegas caliber!
A
Comments (2) | Was this review helpful? 16 0
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