Mountaineer Casino Racetrack & Resort

Mountaineer Casino Racetrack & Resort

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2.1 (54)
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54 reviews
 
7%
 
11%
 
7%
 
30%
 
44%
Overall rating
 
2.1
Slots
 
1.8(54)
Table Games
 
1.9(44)
Customer Service
 
2.2(54)
Player's Club
 
2.0(54)
Gaming Atmosphere
 
2.2(54)
Amenities or Hotel
 
2.4(48)
Food & Drink
 
2.0(54)
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54 results - showing 36 - 40
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Greedy stockholders
Overall rating
 
1.6
Slots
 
1.0
Table Games
 
2.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
2.0
Food & Drink
 
2.0
I used to go there and win or win enough to play for awhile. Now no one is hitting. It's too bad, it used to be a fun place to spend some time. Now you can go in and drop $200.00 in an hour on a 25 cent machine and win nothing. ZoomZoom and nice visit must have got lucky or they work they and tried to make it look appealing.
All the license plates in the lot are Ohio or Pennsylvania. Well, when Ohio opens a casino, goodbye Mountaineer!! It will be a ghost town except for the horses.
They get fined, but not enough. The service is poor for drinks or when a machine needs looked at, with your money in it. The employees are underpaid and overworked.
So MANAGEMENT, loosen up your machines and we will keep coming. If not, may the share holders and all of you go down on the greed ship, to the bottom and lose your butt like you have made many people recently!

GREED WATCHER
WJ
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WORST casino in America
(Updated: January 24, 2011)
Overall rating
 
1.3
Slots
 
1.0
Table Games
 
2.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
2.0
Food & Drink
 
1.0
Mountaineer is, by far, the absolute worst casino in America. It once used to be the place we went to gamble (from PA), years ago. You at least had a shot at winning. NOT the case now! The last 4 times we went, we did not see even one slot machine hit within an 8 hour period, on a weekend night! We have some in our group that play the 1 to 5 cent games, some that play table games (mostly blackjack, craps or roulette) and I play the high roller slots ($1 with multiple line bets or $5 since that's the highest here). No one hits, you simply put your money in & lose. You RARELY even win the least amount on a machine, be it a cherry or mis-matched bars or blanks...that is just pathetic! We will NEVER go back here & I strongly suggest no one else does either. Do NOT believe ANY good reviews you see about this place...it's run down, you have a 0% chance of winning anything, the food is awful, the comps are NOT worth the trip and overall, it basically sucks! The last trip we made was a few weeks ago, after not being there for months, and it was so disgusting it has turned us off forever. Multiple people were commenting on calling the gaming commission, which is a joke anyway, because WVa doesn't monitor the casinos as they should. The MEADOWS IS THE PLACE TO GO!!! They pay out CONSTANTLY, it's newer, comps are better, food is better, service is better, overall a BETTER casino than Mtnr. (or Wheeling for that matter). West Virginia is NOT the place to gamble and Mountaineer if most definitely NOT a good casino!
Quite a shame to have lost so many loyal customers though....way to go Wva!
TS
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Still Bad
Overall rating
 
2.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
3.0
Player's Club
 
2.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
3.0
Food & Drink
 
2.0
Most of the fun gaming machines (1 cent) are gone. They have put a lot of machines in that just don't ever seem to pay. I did hit $600 on a Coyote Moon machine the other day, but geesh, this is once in 80 trips. Half of the cashier counters are closed all the time and it seems they only have about half the cocktail girls they used to. Cash Lantis, Lucky Fountain, Jackpot Safari, the old 25 cent wild ball keno, where did they go? The Meadows has 100 Wolves, there are none of these here. The only thing this casino has going for it are friendly staff and closeness to my home. I play Club Moulin (sp) at Presque Isle and win quite a few times on a penny version. The only version of this I found at Mountaineer are 2 cent ones that don't hit anything! I mean $120 and biggest hit is 100 or 200 credits, come on. I would NOT recommend this casino to anyone. Go to Erie or the Meadows and avoid the Rivers too. Watch hitting deer on the way there if you don't go down RT 60. The other roads are really deer infested. I have hit 3 over the years.
SB
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zoomzoom777
Overall rating
 
4.9
Slots
 
5.0
Table Games
 
4.0
Customer Service
 
5.0
Player's Club
 
5.0
Gaming Atmosphere
 
5.0
Amenities or Hotel
 
5.0
Food & Drink
 
5.0
One of the best local casinos I have been to! Not onlydid Iget a free SUITE on my first visit, but was also started at the highest players card they have.Also had free surf & turf delivered to my room!! All the people are great and I was treated like a king.......
AP
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More mis-management and greed
Overall rating
 
1.3
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
3.0
Food & Drink
 
1.0
Mountaineer recently laid-off another 47 hardworking, front-line employees, citing thier "struggling financials". How many of those employee's salaries could have been covered by the bonuses giving to GM J. Sours and CEO R. Griffin? There's a reason this casino is losing money every single quarter, and it's not because of the front line workers. The mismanagement of Sours would be comical if it weren't ruining the lives of so many hard working employees. He doesn't understand marketing, he doesn't understand food and beverage, he clearly doesn't understand gaming - all he understands is how to cut costs at the expense of guests and employees. But of course he doesn't cut his own costs, that would mean he couldn't accept his bonus checks quarter after quarter and year after year.
A
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