This casino does not want business. Several security guards watch TV constantly. Other security guards were rapped up into deep conversations. One was sitting in a chair watching Tv. They have several rude floor attendants. Some of the floor attendants do not know anything. You pay for the ignorance when you lose money.

Instead of correcting any problems, personal ask you to leave. If you become a gold member in two months, the employees resent you! Anyone using any coupons sent by the Players Club is a target. Some employees resent you getting anything. You will be treated progressively worse if you become a regular by the same employees.

Several customers of large wins were denied the winnings! They were told the machine malfunctioned, which voids the win. Read the rules, they only need to say it without proving.

Several waitresses complained about not receiving tips. They are saying the customers are too cheap. One got upset with a customer for not buying drinks! (alchohol).

Lies with rude employee behavior seems to be the highlight of The Meadows.

The bowling alley has a dictator (very large) woman running it. It's not a fun place to bowl at. Basically the business is employee first, customers don't count at all. Customers are views as either addicts or suckers. The customer treatment tells it all.

Drunks sleep in chairs often, and are not removed.

The drinks are cheaply mixed, over priced.

Several employees have complained about treatment and poor employee pay.

Food court, beverage station are poorly kept. Small portions by some employees in food court. (certain days and times) Want to chance when you will be robbed. If the casino makes money on games, why not become known for the best food portions?

Bathrooms missing toilet paper in several stalls. Unkept.

They do not cater to any long term customer. Most customers claim The Rivers and Wheeling West Virgina are better casinos.

Several visit findings:
Casino workers have terribles attitudes.
Management is supportive of employee terrible behavior.
Management doesn't want new customers by insulting them.
Employees and management treat new players as not worthy to play.
Zero motive for new players, not a fun group casino if new players are in the group.
Employees are miserable, passing it off to the customer or would be customer.
Too many parking lot fights, indicating no wins for a high rate of customers arriving together losing.
Anyone going loses, because the atmosphere is poor.
The food court is poorly kept.
The beverage bar was messy, unkept. Every visit ran out of beverages, sugar, creamers, cup lids, out of coffee cups.
Service desk bad attitudes, poor or short useless explanations of promotions. Calls to customer service yielded no return calls after many attempts.
Outcome: they don't care for anyone, new customers lost. Advice: they need to have a program for better service, polite and patient with new customers. The information given to customers must be accurate. A new customer program needs to be in place. A family program to encourage more players with more promotions could benefit the place, customers. The existing customers can be retained by showing them better treatment of any players they bring.
A existing customer referral reward might benefit everyone.

Great atmosphere, big variety of slots, very good food at a fair price. Most slots paid out consistently and was able to play for a long period of time and even left up $200.00. The only downer was that I earned almost 2000 slot points and it was only worth 2.50 off of my food bill. AC still has the best perks. Overall I loved the place and will come back.

Absolutely the worst casino in pa oh and WV!!! You spend a hundred bucks in 10 mins and u hit nothing and I mean nothing!!!!! Free play is disgusting!!! Spend 5000 a month and they give you 35 in free play. Really wish PA gaming commission would audit this horrible place!!! I do not go there anymore because of this...i must say the rivers and wheeling let you have fun by allowing you to win some off what your spending!!!! Save your money for a real casino and skip the meadows maybe they'll become a better place to gamble!!! Doubt it!!!!

I've been going to Meadows since it was in the tent...Back then you could get a few hits and play for a while with your money. Now they take your money with about a 20% payback. I'm not sure how they are managing to keep those machines so tight but someone from PA gaming should be doing a check on them. Everyone you sit next to is so disgusted with the slots. Table games are OK and staff folks on them are very friendly and helpful but we've made the rounds to the other casinos in the area and they are definitely the worst for slots....WVa casinos are much better...Bye, Meadows.