Meadows Casino, The

Review Detail

2.2 84
Pennsylvania 10102
Terrible Business With Less Than Eighty Five Perce
(Updated: August 14, 2012)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
This casino does not want business. Several security guards watch TV constantly. Other security guards were rapped up into deep conversations. One was sitting in a chair watching Tv. They have several rude floor attendants. Some of the floor attendants do not know anything. You pay for the ignorance when you lose money.

Instead of correcting any problems, personal ask you to leave. If you become a gold member in two months, the employees resent you! Anyone using any coupons sent by the Players Club is a target. Some employees resent you getting anything. You will be treated progressively worse if you become a regular by the same employees.

Several customers of large wins were denied the winnings! They were told the machine malfunctioned, which voids the win. Read the rules, they only need to say it without proving.

Several waitresses complained about not receiving tips. They are saying the customers are too cheap. One got upset with a customer for not buying drinks! (alchohol).

Lies with rude employee behavior seems to be the highlight of The Meadows.

The bowling alley has a dictator (very large) woman running it. It's not a fun place to bowl at. Basically the business is employee first, customers don't count at all. Customers are views as either addicts or suckers. The customer treatment tells it all.

Drunks sleep in chairs often, and are not removed.

The drinks are cheaply mixed, over priced.

Several employees have complained about treatment and poor employee pay.

Food court, beverage station are poorly kept. Small portions by some employees in food court. (certain days and times) Want to chance when you will be robbed. If the casino makes money on games, why not become known for the best food portions?

Bathrooms missing toilet paper in several stalls. Unkept.

They do not cater to any long term customer. Most customers claim The Rivers and Wheeling West Virgina are better casinos.
CR
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Comments

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Ordering
March 20, 2013
Are you sure you have the right casino ? NOT ONE THING YOU SAID WAS TRUE ! You sound like a person who got fired for not doing their job. The Meadows machines have the tightest slot machines around.In 2011 I had $75,000 in Jackpot Winnings. Then in 2012 I had $9000. Quite a difference !But all that has nothing to do with the Security ,Resturants,Managers,Food Court, coupons, etc etc.Everyone there is very nice..Everyone !
C
Carolyn
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