The Worst experience ever. I live like 15 minutes away from the casino but will never go back. I will stick with Empire City and AC.
Why should we go there spend money and get treated like S#!T. The Big lady Security guard was EXTREMELY RUDE and insulted us. Hope they fire her soon. Also did not feel safe there at all. Will only consider going back there if we read or hear in news that they made a major reform there about the security's attitude towards customers....

Casino is beautiful and impressive. I saw no problems with security or personnel safety but this is NYC, so there should be more visible security personnel in the parking garage; floor staff is raw but hopefully will improve with time; food court is bright and clean and reasonably priced for a casino; unfortunately, like Empire City in Yonkers, the slots are all electronic and multi-line types unlike Atlantic City and Mohegan Sun where you can find single line penny slots (double diamonds, triple double diamonds, five times pay, etc) which really pay nice when you hit; too few penny slots and the ones that exist are pretty much all the same.

Parking garage needs better signage so that finding your car is easier, but they seem to be still working on improving the garage; not enough cash out machines; you do not accumulate free slot cash as you play; i don't play table games so I can't rate them, but there does not seem to be enough of them for the people who wish to play.

After an hour or two I was bored. For me, it lacks the fun and excitement that exists at traditional casinos.

Went here this past Saturday. What a nightmare! Definitely NOT SAFE! It is a disaster waiting to happen!!!! NO METAL DETECTORS!! There were gang members everywhere flying their colors. I can only imagine how many were packing a weapon. All there needs to be is two gangs there at the same time and a shootout to occur. Did not feel safe going to car. My husband and I LOVE to gamble and will spend 8-10 hours in a casino no problem. We left after about 1/2 hour. Will not be going back anytime soon-if ever. I will stick to AC, Conn or Vegas. Also hardly any video poker machines.

Went for the first time this morning. The casino is beautiful., well lit, with a nice assortment of machines. They have a nice food court with a Stage Deli, a Burger place, an Asian stop and a few other options. The buffet looked very nice and professional but we didn't eat there because we were not ready for a big meal. Since the place is brand new people really have to be patient and give them time to get their act together.

The second floor is not open yet where they plan to have many restaurants.

The only thing I did not like was many of the penny machines did not give you the option from going from one to two units. For instance on a 1-cent 50 line machine I could bet 1 unit, but if I wanted to increase my bet I couldn't go to 2 units, but had to go to 5.

A much classier place than Yonkers and if you live in Bklyn, Queens, Nassau or Suffolk you avoid the tolls.

Give it a try, I think you will like it.

I was here on Sat, October 29, 2011 the first day it opened. At first impression of this place, was that they were not prepared for their grand opening. To sign-up for the Genting Reward card was an ordeal. Only one person, registering new players, no free play reward for joining, no free pens, or bric-or-brack ugh.. Only soda, and juice are free alcohol drinks are $2.50 & up. My $1.00 slot machine did not pay even though I have the max bet $3.00 for the any color sevens. The attendant accused me of changing the machine an did not pay. I left and will not return, the vibe is the same as Empire. Everything is electronic! The staff are not professional and have no Casino hospitality! Do not wast your time go to either, Foxwood, AC, or Penn were the professional are!