Resorts World Casino New York City

Resorts World Casino New York City

Hot
 
1.6 (40)
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Resorts World Casino New York City

Details

Address
110-00 Rockaway Boulevard
City
Jamaica
State
New York
Zip Code
11420
Country
United States
Phone
(718) 641-4700

Toll-Free Number: (888) 888-8801

Rooms: 366 Price Range $240-$390

Suites: 34 Price Range $400-$600

Valet: $15/$20 (Friday-Sunday)

Restaurants: RW Prime Steakhouse and a 6-outlet food court

Games Offered: Over 6,500 games including electronic blackjack, craps, roulette, baccarat, Three-Card Poker and more. Video Gaming Machines, similar to slot machines.

Special Features: Live thoroughbred racing during season. Daily simulcasting of thoroughbred racing. Electronic versions of blackjack, craps, roulette and SicBo.

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User reviews

40 reviews
5 stars
 
0%
 
5%
 
15%
 
23%
 
58%
Overall rating
 
1.6
Slots
 
1.5(40)
Table Games
 
1.3(25)
Customer Service
 
1.6(40)
Player's Club
 
1.4(40)
Gaming Atmosphere
 
2.1(40)
Amenities or Hotel
 
1.3(26)
Food & Drink
 
2.1(39)
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Ratings
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
Rigged
Overall rating
 
2.5
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
5.0
Amenities or Hotel
 
5.0
Food & Drink
 
2.0
Progressive slots money meters stops than runs showing its altered .bonus pay lowest demon bets pay even if you but max. Machine at high amount progressives done so a complete spin they spin half way an excessively fast . machine taken out of order on progressive slots altering the jackpot feom hitting broken bet buttons. Only 2 or 3 slot attendants on the floor you wait 45 minutes for stuck tickets or sudden tilts no night club entertainment on on Friday and saturday for 3 hours they food court suck
RA
Comments (0) | Was this review helpful? 0 0
Hell Hole
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
This place is the biggest scam in the history of gambling. And the service is so bad, it's like spending the day in hell. They have very few staff and everywhere,regardless at the cashier counter, restaurant or anywhere else, you'll have to go on line for at least 45 mins to get anything done. All the staff will either be absent & when one or two is there, they'll take their own sweet time just standing. And they are very ill manned & abusive. The restaurant will always mess up your order & I was told by them I talk too much just because I repeated my order. And refused to serve me after that. Not only that, I was accused by the restaurant staff of assaulting her by throwing a pen at her. Because of that accusation, security wanted to kick me out. The surveilance cameras proved that I did no such thing & that she lied. Probably the staff there act as such because they are union workers & can't be fired. My advice to everyone is to stay away from that hell hole
JL
Comments (0) | Was this review helpful? 0 1
Crap
Overall rating
 
1.2
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
N/A
Food & Drink
 
1.0
Machines always broken limited floor help rip off
S
Comments (0) | Was this review helpful? 1 0
Event & birthday
Overall rating
 
2.8
Slots
 
3.0
Table Games
 
N/A
Customer Service
 
2.0
Player's Club
 
3.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
N/A
Food & Drink
 
3.0
3/9/2019 my 50 years birthday casino say 50+ same event feel game tickets give away please casino event term send event card customers get more information about casino business 
DH
Comments (0) | Was this review helpful? 0 1
Brutality
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
1.0
Real bad for women security allows thieves to stalk and threaten women watching you play waiting for a chance to steal your ticket out of the machine. They hang around in twos to distract you. Instead of security and police helping you they throw you out and say laughing get a lawyer. The whole experience is bad they are all rude from the cashiers to the floor techs to bartenders. They all treat players with total disrespect. No supervision whatsoever. Had 7 malfunction payouts in the past 3 months had them check the camera 3 seconds later they say it was a malfunction and it’s void TOTAL SHADY CASINO they should be investigated and shutdown 
Q
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