Soaring Eagle Casino & Resort

Soaring Eagle Casino & Resort

Hot
 
2.8 (58)
10816 0 5 0 0 0

User reviews

12 reviews with 3 stars
58 reviews
 
10%
 
22%
 
21%
 
24%
 
22%
Overall rating
 
2.8
Slots
 
2.3(58)
Table Games
 
2.5(42)
Customer Service
 
2.9(58)
Player's Club
 
2.8(58)
Gaming Atmosphere
 
2.8(58)
Amenities or Hotel
 
3.3(50)
Food & Drink
 
2.7(58)
Back to Listing
Ratings
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
12 results - showing 6 - 10
1 2 3
Ordering
Up & Down
Overall rating
 
2.5
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
3.0
Player's Club
 
3.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
3.0
Food & Drink
 
2.0
I've been a player at Soaring Eagle since before finished they the new building. I've been a Platinum player for years. I have never won anything more than $10 on the $30 promo play they give me every week. I play the Sizzling 7's game most of the time. For years I would play at least 1 or 2 times a week and hit the progressive jackpot of $1,000+ each month with multiple $200 and $300 jackpots each visit. I would win more than I lost which makes it a lot of fun. About the time they started to build the water park the slot machines quit paying. For months I couldn't hit any of the jack pots. I'm told the payouts are random and are set at a certain percentage. I don't believe it. I went in on Tuesday and hit several $200 & $300 jackpots leaving with $350 to the good. I went back two days later and hit two $300 jackpot one right after the other! I even played the mummy game and it hit a bonus that paid $320! I thought "Hurrah! They turned the slots back on!" I went back on Saturday and couldn't hit a thing so you can't tell me it's random. I will be researching to find out who to complain to. They shouldn't be doing this to the people that fund their business and lifestyle.
JB
Comments (0) | Was this review helpful? 6 4
9/6 JOB at the bar with drink specials
(Updated: July 20, 2011)
Overall rating
 
3.3
Slots
 
4.0
Table Games
 
3.0
Customer Service
 
3.0
Player's Club
 
3.0
Gaming Atmosphere
 
4.0
Amenities or Hotel
 
3.0
Food & Drink
 
3.0
My wife and I visited three times in past 30 days. We spent all of our time playing video poker at the bar. We were very successful the 1st and 2nd trips taking home several hundred dollars. However, the casino took some of it back on our 3rd trip. I was very happy to find 9/6 JOB outside of Vegas. I can't believe people play anything less.We enjoyed the drink specials while playing. We will be back soon!
SD
Comments (0) | Was this review helpful? 2 2
its entertainment, not a vocation
Overall rating
 
3.3
Slots
 
2.0
Table Games
 
3.0
Customer Service
 
3.0
Player's Club
 
3.0
Gaming Atmosphere
 
4.0
Amenities or Hotel
 
4.0
Food & Drink
 
4.0
very nice hotel/pool/spa. steak house very good and reasonable at lunch. casino open and easy to negotiate, but slots are tight. they do have full pay jacks or better vp throughout and thats all i will play (other than craps).
K
Comments (0) | Was this review helpful? 1 2
Going Down Hill
Overall rating
 
2.9
Slots
 
1.0
Table Games
 
3.0
Customer Service
 
2.0
Player's Club
 
4.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
4.0
Food & Drink
 
4.0
No doubt, one of the poorest buffets in Michigan. The Steak & Chop House is, however, one of the best Steak houses in Michigan. Hotel is very nice.

The Casino has a good Comp program. The Table games are average at best. The Slots have the worst payback in the Industry. Don"t go there with illusions of winning, IT WON"T HAPPEN!
HN
Comments (0) | Was this review helpful? 8 0
Needs Improvement
Overall rating
 
2.6
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
3.0
Player's Club
 
3.0
Gaming Atmosphere
 
4.0
Amenities or Hotel
 
4.0
Food & Drink
 
2.0


Slots playback/payback is lousy! I don't use the tables. Need many more servers on the floor.



For such a large casino, has a tiny players club booth, and can be a long wait.



Nice hotel and competent, friendly workers. Food is O.K., but drinks/food are expensive for a casino.

R
Comments (0) | Was this review helpful? 5 0
12 results - showing 6 - 10
1 2 3
Go to Top