Soaring Eagle Casino & Resort

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2.8 (58)
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Soaring Eagle Casino & Resort

Details

Address
6800 E Soaring Eagle Boulevard
City
Mount Pleasant
State
Michigan
Zip Code
48858
Country
United States
Phone
(989) 775-5777

Toll-Free Number: (888) 732-4537

Room Reservations: (877) 232-4532

Rooms: 491 Price Range: $159-$385

Suites: 21 Price Range: $199-$449

Restaurants: 6

Liquor: Yes

Casino Size: 150,000 Square Feet

Games Offered: Slots, Video Poker, Blackjack, Craps, Roulette, Poker, Three Card Poker, Bingo (Wed-Sun)

Overnight RV Parking: Free/RV Dump: No

Senior Discount: Various Thu if 55+

Special Features: Casino is in two separate buildings. Gift shop. Art gallery. Off property RV park with free shuttle ($47-$65 per night)

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Photos

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User reviews

58 reviews
 
10%
 
22%
 
21%
 
24%
 
22%
Overall rating
 
2.8
Slots
 
2.3(58)
Table Games
 
2.5(42)
Customer Service
 
2.9(58)
Player's Club
 
2.8(58)
Gaming Atmosphere
 
2.8(58)
Amenities or Hotel
 
3.3(50)
Food & Drink
 
2.7(58)
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Ratings
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
Soaring Eagle Casino honest review
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
Slots are tight. People losing money are everywhere. The staff treats you like dirt unless you are a high roller. I witnessed a woman harrassed by staff and security because someone else left a small ticket in the machine she put hers in to play without realizing the ticket was there. She was threatened and staff made a spectacle of the woman and demanded "restitution" from her. She did not have the money to pay the small amount so they called the police on her like some common criminal. They would not even let her make arrangements to pay it, instead claimed she "refused to pay". I will never go there again, they are thugs and will sell anyone already drunk more alcohol with no concern for them driving and hurting someone.
How do they get away with this?
L
Comments (0) | Was this review helpful? 0 0
Slots
Overall rating
 
3.2
Slots
 
2.0
Table Games
 
N/A
Customer Service
 
4.0
Player's Club
 
4.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
4.0
Food & Drink
 
3.0
Do not like all the new "bells and whistles" slots. The older machines were much better and more fun. If a casino had a room (or a portion of the floor) with older machines from 10 - 20 years ago, they would make a killing. If you look, you will see primarily seniors at the casino and practically everyone of those customers agree with me when I bring that subject up.
K
Comments (0) | Was this review helpful? 1 4
Weekend
Overall rating
 
4.0
Slots
 
4.0
Table Games
 
4.0
Customer Service
 
5.0
Player's Club
 
4.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
4.0
Food & Drink
 
4.0
Went for the weekend with my son. Had a great time! My only suggestion is better air filters. Sometimes the smoke was too much to take. All of the employees (except for one hostess at the Diner) were very friendly and helpful. Look forward to heading there again.
M
Comments (0) | Was this review helpful? 1 0
Slots
Overall rating
 
2.4
Slots
 
3.0
Table Games
 
1.0
Customer Service
 
3.0
Player's Club
 
3.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
1.0
Food & Drink
 
3.0
I HAVE VISIED OTHER CASINO'S IN MICHIGAN, AND BY FAR I LIKE SOARING EAGLE BETTER. SLOTS ARE A GAME OF CHANCE, YOU JUST HAVE TO PUSH THE SLOT BUTTON AT THE RIGHT TIME, WITH THAT BEING SAID. I HAVE PLAYED LONGER WITH 200.00 HERE THAN ANY OTHER CASINO IN MICHIGAN. MAYBE IT WAS JUST MY NIGHT BUT ON THE SLOTS IN ONE NIGHT I HIT FOR 1,500.00+ ON TWO DIFFERENT MACHINE AND IF I HAD BEEN PLAYING THE MAX ON OTHER MACHINE I WOULD HAVE HIT 4-5 TIMES. BUT, SINCE I HIT ON THE FIRST TWO MACHINES, I DECIDED TO PLAY FOR .40-.80, BIG MISTAKE. MY ADVICE TO ANYONE PLAYING SLOTS. IF YOU CAN'T RESIST GAMLING, BRING ONLY THE MONEY YOU CAN AFFORD TO LOOSE, LEAVE YOUR DEBIT CARD AT HOME AND CHANGE YOUR CREDIT PIN# TO A NUMBER THAT YOU CAN'T REMEMBER DON'T WRITE IT DOWN. USE YOUR CREDIT CARD ONLY FOR FOOD AND GAS. "UNDERSTAND, IF YOU DON'T PLAY, YOU CAN'T WIN..... GOOD LUCK, AND DON'T GIVE BACK ALL YOUR WINNINGS.
J
Comments (0) | Was this review helpful? 3 3
Over spray from roof .
Overall rating
 
3.0
Slots
 
3.0
Table Games
 
N/A
Customer Service
 
5.0
Player's Club
 
3.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
3.0
Was at soaring eagle on May 26 2017 to May 27. Notice I had a Ruff coating on my car paint , was told it was a roof tar. Did anyone else have this problem ? I think it came from the roof workers when I was there.
JB
Comments (0) | Was this review helpful? 0 4
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