Soaring Eagle Casino & Resort

Review Detail

2.8 58
Michigan 10699
Up & Down
Overall rating
 
2.5
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
3.0
Player's Club
 
3.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
3.0
Food & Drink
 
2.0
I've been a player at Soaring Eagle since before finished they the new building. I've been a Platinum player for years. I have never won anything more than $10 on the $30 promo play they give me every week. I play the Sizzling 7's game most of the time. For years I would play at least 1 or 2 times a week and hit the progressive jackpot of $1,000+ each month with multiple $200 and $300 jackpots each visit. I would win more than I lost which makes it a lot of fun. About the time they started to build the water park the slot machines quit paying. For months I couldn't hit any of the jack pots. I'm told the payouts are random and are set at a certain percentage. I don't believe it. I went in on Tuesday and hit several $200 & $300 jackpots leaving with $350 to the good. I went back two days later and hit two $300 jackpot one right after the other! I even played the mummy game and it hit a bonus that paid $320! I thought "Hurrah! They turned the slots back on!" I went back on Saturday and couldn't hit a thing so you can't tell me it's random. I will be researching to find out who to complain to. They shouldn't be doing this to the people that fund their business and lifestyle.
JB
Was this review helpful? 6 4

Comments

Go to Top