Review Detail
2.8 58Up & Down
Overall rating
2.5
Slots
1.0
Table Games
N/A
Customer Service
3.0
Player's Club
3.0
Gaming Atmosphere
3.0
Amenities or Hotel
3.0
Food & Drink
2.0
I've been a player at Soaring Eagle since before finished they the new building. I've been a Platinum player for years. I have never won anything more than $10 on the $30 promo play they give me every week. I play the Sizzling 7's game most of the time. For years I would play at least 1 or 2 times a week and hit the progressive jackpot of $1,000+ each month with multiple $200 and $300 jackpots each visit. I would win more than I lost which makes it a lot of fun. About the time they started to build the water park the slot machines quit paying. For months I couldn't hit any of the jack pots. I'm told the payouts are random and are set at a certain percentage. I don't believe it. I went in on Tuesday and hit several $200 & $300 jackpots leaving with $350 to the good. I went back two days later and hit two $300 jackpot one right after the other! I even played the mummy game and it hit a bonus that paid $320! I thought "Hurrah! They turned the slots back on!" I went back on Saturday and couldn't hit a thing so you can't tell me it's random. I will be researching to find out who to complain to. They shouldn't be doing this to the people that fund their business and lifestyle.
JB
John Brandon
