We always enjoyed our trips to soaring eagle,we never won alot, but it was fun and once in awhile we would walk out ahead.
We could have drink specials and play for hours,we earned decent comps. they have tightened the slots, no decent comps, and
the employees are rude. Last time we were there, we had one drink each and our money was gone. No fun anymore.
Loosen up,we just want to be entertained and have fun for AWHILE. Teach your employees to at least smile.

Overall I thought the casino floor was too closely packed with machines and tables. It was almost impossible to find a machine where you didn't keep getting bumped into by somebody. The machines were too tight, and it looked like nobody was winning. The table games were ok, but the smoke level around the tables made it impossible to play for an extended period. The service by the drink girls was excellent the nights I was there, and the prices and service at the bars was very good.

Used to be a fairly fun place to go for a few hours. You could go there, take a few bucks, and maybe even win a little bit....or at least play for a while and have some fun. Now you burn your money up in no time and leave feeling totally ripped off. They tightened the slots up to an intolerable level. There is no question about it. It's so noticeable that it's nonsensical. The slots barely hit. The power up slots are rigged to pay out little. You never see big winners anymore when your sitting there. Should be illegal what they've done. I guess that's what you get when the fox is in charge of the hen house. Who decided that the tribe regulating the tribe owned casino was a good idea? Can anyone say "conflict of interest". As far as I'm concerned they are thieves.
The food is overpriced and the buffet food is barely passable. The employees are generally rude. I don't care if they have someone pushing a cart full of money escorted by security coming through. You don't shove me out of the way. I am the customer. You go around me. The bathrooms are usually filthy. The Players Club line is usually long and slow. They need more help. Getting a drink from the bar is an exercise in time management. You could die of thirst waiting. I'll never go back there. I'll spend my hard earned money elsewhere...where I'm appreciated as a customer and where they actually play a fair game and even pay once in awhile. I'd advise others to do the same. You'll be richer for it.

I took $160 to play with on slots and was done in under an hour. The largest payout I received was $7.50. I always play just under the max on most slots. Does anyone else see a problem with this? I can take $80 to any other casino in the world and play for a couple hours easy and hit a few jackpots to keep me going. Loosen up your slots Soaring Eagle!! You have a nice casino with decent amenities.

This was my one and only trip here. I will never step foot in this place again unless they give me hundreds in free play to gamble with and even then it would still be a waste of my time because the result would be nothing. If you decide to go there and waste your money you will be more entertained to just put your money in a pile and set it on fire.

Have been going to many of the Michigan casinos including Soaring Eagle for a lot of years. In the recent three years, this casino has the worst payback in history!

Food quality in the buffet has gone downhill a lot and is way too expensive. Soaring Eagle has cut their staff to the point where service is very poor. Rug mites or other bugs are a problem except right after they spray chemicals.

It looks like Little River is our choice from now on. Sorry to see Soaring Eagle go down so low.