Number Visits: 8 different days over 4 months
Overall gaming: great selection of newest slots, payouts not as good as Borgata, table card games too high limit but good variety with progressive pots on many. Dice limits stupidly high ($15 min lowest seen) but typically all full. Most dealers are pleasant and friendly. Most are new, take long but latest trip they were much faster on payoff and color ups. Lots of drawings offered but don't expect a lot of free play on your card of food comps. Maybe the pit is not accurately tracking play (I confirmed this too). Food runs the gamut from horrible to fantastic. Phillips seafood and Chinese barely pass but Bobby's Burger and Prime Rib are great. Parking is maniac on weekends but parking deck is fastest way to get in from parking. I like the casino but now only like visiting other than Fridays and Saturdays. Too crowded and too high of min limits.
Four security guys taking five minutes to read a young woman's ID while lines are backing up. Desk staff that is clueless. They are poorly trained and don't know about promotions that are emailed to card holders that day. They would also prefer to argue with you over attempting to solve a problem. I purchased a drink at the bar the other night and sat there for forty-five minutes without anyone returning to my side of the bar. They're a joke. Can't wait for MGM !!!!
This casino is the WORST!!!! From the parking garage to the tables.......Every time I go, I lose!!!! Better off in WV or AC...better yet even DE.....freaking 25 dollar tables @ min PLEASE.....
Why does MD government have a monopoly on the gaming industry? Because they control every aspect, they passed slots based on 87% payout. What they did not mention was that 80% goes back to MD. So that explains the low payouts at any MD casino. Time for this monopoly to be broken up. Ma Bell was broken up, and they provided the best service to customers, never to be replicated again, thanks to Uncle Sam. Why should we allow this monopoly to exist? They provide service to no one, just raping customers with little to no chance of winning.
When Live first opened it was pretty good. You didn't go home rich but at least went home most of the time with a little extra and had a good time. If you didn't it was because you played your winnings back. Then I would have giving Live a 4 out of 5. Things seem to change after Maryland decided to bring in table games. I forgot what month it was in 2013 but the news reported that Live made 44 mill in a month. I think it was the same month that they started with tables. That was the most for any casino in the Mid Atlantic. That should tell you something about the payouts. They have promotional contests and best to my knowledge no one has won the big prize of that promotion. Player's club is a joke. I'm the second tier and I get $5 free slot play about once a month, while my wife is the highest tier and she gets only $10 a week. Gaming Atmosphere:Not bad but the music is way too loud. It's a shame cause Live is only 20 minutes from us. We sometimes go to Charles Town which is a hour away because if can believe it, we think that the payouts are a little better and the atmosphere minus the smoke is better. More relaxing. Hopefully when the Horse Shoe Casino opens in Baltimore City, things at Live will change.(Payout wise} but I'm not holding my breath.
