You reach Platinum and you get a$340 bonus play , great then they take it away even though you played $80,000 in a month. This is BS. At the Horseshoes at $100,000 level you a Diamond member get to go to a good diamond lounge and drink and this is also good in Las Vegas at any of their six casinos also you get a host and areall comped rooms . The diamond lounge at the aparis is very very nice and free for diamond members, hot food and drinks.The number at tier levels for live are outrageous and not a great return for your playing money. Also it is Difficult to find a manager tospeak about your grievances. I went to the host office to see if they could correct the situation, waiting on an answere. Giving them a chance to improve, there are two other casinos to go to , both have player cards you can use here and also in Las Vegas and other parts of the country!

I have been going to Maryland Live ..Every since they opened up..Sometimes I use my card and sometimes I do not..Because I notice that sometimes the person without the card wins more..I was at Live this past Weekend..Friday Night, Saturday Night And Sunday..I lost each night..I played up and down..With my card..OK On Sunday while the promotion was going on for the Game..I notice two people playing without their cards..One player was playing low and he had only put 20.00 in and he walk out with $297.00..On another machine a young man was playing without a card and he walked out with more than $800.00..He had over 500 spins and he was already at $500.00..He was playing low..I was trying different games with my card in and I won my $100.00 back and I lost it back without getting another bonus..It was a struggle..When this place first opened I drove 2 hours bumper to bumper trying to get to play the game..I live in DC..And it was opening night..I get there and get out and walk in a long line and ..as I get close enough to the door to see the door ..Security comes out and say ..The rest of you will have to leave ..We cant allow anyone else in..OMG HURT and disappointed..I went back the next day ..Determined to play and enjoy and win..Get in and I lost my money..Some of the people there was bragging and they said they went there at 4:00am that night and they walked right in.OMG I stayed in line that night for 1 hour walking ..I left at 3:00am..I guess it is time I give up..On Sunday I read a promotion that will give new players back $100.00 of their money if they lose that amount..omg What about me..There are so many other Casinos and I have been faithful to Live..Addicted to Live :)