Live! Casino Hotel – Maryland

Review Detail

2.0 53
Not the best players club
Overall rating
 
2.5
Slots
 
2.0
Table Games
 
N/A
Customer Service
 
3.0
Player's Club
 
1.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
4.0
Food & Drink
 
2.0
You reach Platinum and you get a$340 bonus play , great then they take it away even though you played $80,000 in a month. This is BS. At the Horseshoes at $100,000 level you a Diamond member get to go to a good diamond lounge and drink and this is also good in Las Vegas at any of their six casinos also you get a host and areall comped rooms . The diamond lounge at the aparis is very very nice and free for diamond members, hot food and drinks.The number at tier levels for live are outrageous and not a great return for your playing money. Also it is Difficult to find a manager tospeak about your grievances. I went to the host office to see if they could correct the situation, waiting on an answere. Giving them a chance to improve, there are two other casinos to go to , both have player cards you can use here and also in Las Vegas and other parts of the country!
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