My husband and I used to be regulars at San Manuel until the economy went bad and they got tight with their payouts. We used to enjoy playing the Red Hot Jackpot slots but apparently so do the thousands of other people that go there. It's virtually impossible to even get near these machines, much less play them. You would think that as popular as they are, they'd get at least another bank of these machines.

We also stopped going because the cigarette/cigar smoke was just too much to take. It's horrendous. As soon as you walk into the casino, you can smell the stench of cigarette smoke. Although they have an upstairs and downstairs, unlike most well-run casinos who only allow smoking upstairs, San Manuel allows smoking in the entire casino, with only a small room with crappy slot machines designated as non-smoking.

After only a few hours in the casino your hair and clothes reek of smoke even after you'd get home. Worse than the smell, however, were the health effects, sore thoat, cough, sneezing the would persist for days if not weeks. The slot machines I like to play are also right outside of the Poker Room where smoking is not allowed, so in-between games, the poker players loiter around the slot machines puffing away and are so desperate to get back into the poker room that many times they just stomp their cigarettes out on the carpeting.

Even worse, on more than one occasion, these poker-playing jerks, unable or unwilling to make the effort to find an ashtray, put out their cigarette in my drink! You'd think with all the smokeless choices out there, San Manuel would just ban cigarette smoking altogether. OK, 'nuf on that subject.

As far as the casino service and amenities, it's not bad, if you don't mind handing over your money with little if any chance of winning. They do have a very large selection of slot machines. They also have quite a few card tables (blackjack and poker) which my husband used to enjoy playing. I regularly play at most of the indian casinos around Southern California and most of them have better payouts than San Manuel. I would not recommend San Manuel.

San Manuel is the nearest casino to my home, which is why I gave them a chance. Unfortunately, I lost on every occasion and every machine. Even when I hit bonus rounds, I get paid little to nothing, and walk out broke. If you care about your money, you better go elsewhere. Sam Manuel has no intention of letting loose of their money. They don't want some, they want all of it. They are HORRIBLE and I will never, ever, ever go back. Silly me for dealing with them in the first place. They used to be one of the best casinos and I won a lot. I lost too, but it was fair. Since building the new casino and the recession, they have tightened those slots to the extreme. If you go there, prepare to leave your money.........all of it. No to mention, they sent our a survey recently asking questions. They didn't put one question regarding how they paid out. Darn shame!

Slot machines are really bad no pay out at all, they make you feel dumb its like you just give them you money, it doesnt let you enjoy it.
it smells really bad, its crowded, the parking suck,s their slot machines are old. people there are grouchy and their restrooms are always dirty.

San Manuel Casino this is the place i go to play slots. Place is packed all the time. Why? Because people love it! Casino is very clean, restaurants are very clean with good food nice services. People complain all the time wheel lot of smoking this that , they don't understand this is a Casino. People go for fun and to have a good time. They smoke, drink and dance. It is a party place. They gamble, they win, they lose. If i go special to casino to gamble i go to San Manuel i know if i lose then it is my fault because you are trying take someone elses money. Then you have to risk your own money, very simple! If you are going to a casino to win money, then you must prepare to lose also. Don't blame the casino. I am a serrano club member for over 13 years. Iam sill going and i win and i lose but i still enjoy San Manuel. God bless San Manuel i love it. If you lose it is your fault. Play responsibly and have a good time. i see Jackpots in this casino Big money you will not see anywhere else. Again, if i risk my money for gambling i will go to SAN MANUEL only.

I love San Manuel casino. People are nice and friendly. Clean and safe. I have been going to this casino for more than 10 years. When people say San Manuel's slots are not paying, they are wrong, I win a lot of jackpots, go to other casinos and you will see the difference. God bless San Manuel!