Yaamava' Resort & Casino at San Manuel

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2.6 (18)
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18 reviews
 
6%
 
33%
 
6%
 
28%
 
28%
Overall rating
 
2.6
Slots
 
2.5(18)
Table Games
 
2.2(12)
Customer Service
 
2.8(18)
Player's Club
 
2.9(18)
Gaming Atmosphere
 
3.0(18)
Amenities or Hotel
 
2.3(12)
Food & Drink
 
2.7(18)
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18 results - showing 11 - 15
1 2 3 4
Ordering
Corrupt Employees and Security
Overall rating
 
1.7
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
3.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
1.0
Food & Drink
 
2.0
What's up everyone? Truth about this Casino. I've been a member since 2010. I went to make line to play for the slot tournament after playing a slot machine on the 10th of August 2018 on a Friday. After 2pm Security approached me saying I was soliciting cause of the false information from a slot supervisor. Just a week before that date I made a complaint about some employees. The supervisor that took the complaint is friends with the people. The Supervisor turned around and got me banned from the casino. I was an Emerald Club Member which is the second level club card. I only needed 30k points to get to V.I.P. I was falsely accused of harassing the employees and banned for 1 year and it is unjust.I repeat I went to make line to play for the slot tournament on a Friday and security approached me saying I was soliciting cause of the false information from the slot supervisor. Casino employee took picture of my Licence when security handed it to a lady without my consent or permission even after I repeated multiple times they don't have my permission to take pictures of me or my Licence .Security employee said I don't care what he says take a picture. Security kept wanting to take my picture with his camera after I constantly repeated they don't have my permission. They wanted me to sign a 1 year ban and I refused and exited the casino. Later I received the paper by priority mail for 1 year ban from August 10 2018 to August 10 2019. Anyway I hope this helps to show the casino is being ran by employees that are idiots . Hopefully the owners realize the truth.
R
Comments (1) | Was this review helpful? 3 3
Great Tribute Bands & Karaoke!
Overall rating
 
4.0
Slots
 
4.0
Table Games
 
4.0
Customer Service
 
4.0
Player's Club
 
4.0
Gaming Atmosphere
 
4.0
Amenities or Hotel
 
4.0
Food & Drink
 
4.0
Every day of the week there is a FREE tribute band show at Rock & Brews inside the casino! Plus on Monday nights there is KARAOKE w a real band (in the Tukit Lounge)....
DG
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Exclusion from casino a
Overall rating
 
3.7
Slots
 
4.0
Table Games
 
3.0
Customer Service
 
5.0
Player's Club
 
3.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
5.0
Food & Drink
 
3.0
I'm was a Diamond VIP club member until I was charged with felony vandalism and told I was excluded from the property. But if I had the money to pay for the broken glass in full that I would he allowed to be reinstated by the commoner. I have been a player at this facility for about a year and lose ALOT OF MONEY 💰 here. But occasionally I do win some I was playing this slot machine and the spin button kept malfunctioning I got irritated and didn't realize that I had broken the glass around-the-clock button I continued to play and was contacted by DPS and asked if i was playing at that slot machine and I answered in the affirmative.I offered to pay for the damage $1000.00 plus but since I didn't have the full amount they had me arrested and charged with felony vandalism. Sure I got carried away in the moment but by no means was it done with intent to break the glass ;.that was not my intention. But yet I'm not allowed back on the property for a year. This place is great entertainment but alot of the slot machines (buttons) have been broken foe a while.
JN
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unpaid jackpots
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
1.0
Try Morongo or Saboba first. I hit a $2000.00 jackpot over a month ago. They refused to pay it off stating that I was still under a one year SELF BAN from a couple years prior. After the year was up I did what the casinos management told me to do when I signed the one year contract. For around nine months I gambled there every week. If there was a problem with me gambling there it should have been addressed prior to me winning a jackpot. They are thieves. This is the second time this has happened at this casino.
JB
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slots
Overall rating
 
3.0
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
4.0
Player's Club
 
4.0
Gaming Atmosphere
 
4.0
Amenities or Hotel
 
N/A
Food & Drink
 
2.0
i loved san manuel back to 2007 to 2014. but now the slots are 0000000 not paying anyting . But castumer service is good drinks coffee always there . If you going for a fun its good but dont expect winning money i am sorry but thats the way new managment are today in San Manuel . its just my opinion go have a fun drop your money if you going to gamble and go home. The last casino operation manager was RUN he was real business person that time people where happy loose some winn some but today i think they loosing business because how long well take people to relize they never winn anything. its steel good plays to go have a fun and leave dont try to gamble over your limits be smart.
RK
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18 results - showing 11 - 15
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