Ho Chunk Gaming - Black River Falls

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3.0 (12)

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Details

Address

W9010 Highway 54 East

City

Black River Falls

State

Wisconsin

Zip Code

54615

Country

United States

Phone

(715) 284-9098

Website

http://www.ho-chunkgaming.com/blackriverfalls/

Toll-Free Number: (800) 657-4621

Rooms: 60 Price Range: $99-$169

Suites: 6 Price Range: $130-$199

Restaurants: 2

Liquor: Yes

Hours: 8am-2am Daily

Size: 35,000 Square Feet

Games Offered: Slots, Video Poker, Blackjack, Bingo

Overnight RV Parking: Free/RV Dump: No

Special Features: 10% off food/hotel for slot club members.

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User reviews

12 reviews

5 stars

17%

4 stars

17%

3 stars

25%

2 stars

25%

1 star

17%

Overall rating

3.0

Slots

2.8(12)

Table Games

3.1(9)

Customer Service

3.1(12)

Player's Club

2.9(12)

Gaming Atmosphere

2.9(12)

Amenities or Hotel

3.5(10)

Food & Drink

2.5(12)

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Name

Review Title

Ratings

Slots

Table Games

Customer Service

Player's Club

Gaming Atmosphere

Amenities or Hotel

Food & Drink

Comments

Food was not edible

February 07, 2019

Overall rating

3.2

Slots

4.0

Table Games

N/A

Customer Service

4.0

Player's Club

3.0

Gaming Atmosphere

3.0

Amenities or Hotel

4.0

Food & Drink

1.0

The breakfast buffet was the worst food that I have seen presented on a buffet. The bacon was black, burnt to a crisp and in about one inch pieces. When we asked the wait staff she said she had told the cook about the complaints an hour ago but it was left out. We filled out complaints but never heard back from anyone. That was 3 weeks ago. Hotel was very nice. Go to Re-Pete's in town for food. Very disappointing.

Donna kral

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Peace Officer

October 25, 2018

Overall rating

1.3

Slots

1.0

Table Games

1.0

Customer Service

1.0

Player's Club

3.0

Gaming Atmosphere

1.0

Amenities or Hotel

N/A

Food & Drink

1.0

Horrible Buffet, old food I think was sitting since lunch. Needed to ask 2 and 3 times for items as they dont monitor the buffet. Do not waste your $ crab was extra $ above buffet price. Never again, slots are so tight. Didnt witness any one win a decent pot.

Dan Potter

Comments (0) | Was this review helpful? 1 0

Snack Bar

July 28, 2018

Overall rating

2.3

Slots

3.0

Table Games

3.0

Customer Service

1.0

Player's Club

2.0

Gaming Atmosphere

3.0

Amenities or Hotel

2.0

Food & Drink

2.0

Fir the most part, the food is good, and reasonably priced, but omg they need a manager there that can show the staff how to run it and sooooo slow, would have fired half of them.

Lesia hrnciar

Comments (0) | Was this review helpful? 0 0

Nice room, rest was disappointment

July 07, 2018

Overall rating

2.0

Slots

1.0

Table Games

N/A

Customer Service

2.0

Player's Club

1.0

Gaming Atmosphere

2.0

Amenities or Hotel

5.0

Food & Drink

1.0

Stayed at Black River Falls casino on July 6th. New rooms were wonderful, beds were comfy. Bathroom was awesome. Casino buffet was terrible. Seafood night, crablegs were overcooked, service was very bad even though there were only 2 other tables with customers!!! They need to get their act together. No payoffs at casino machines at all. Wouldn't go back.

Debra McKeehen

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Customer

December 08, 2016 (Updated: December 08, 2016)

Overall rating

4.9

Slots

5.0

Table Games

4.0

Customer Service

5.0