Ho Chunk Gaming - Black River Falls

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3.0 (12)
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3 reviews with 3 stars

12 reviews

 
(2)
 
(2)
 
(3)
 
(3)
 
(2)
Overall rating 
 
3.0
Slots 
 
2.8  (12)
Table Games 
 
3.1  (9)
Customer Service 
 
3.1  (12)
Player's Club 
 
2.9  (12)
Gaming Atmosphere 
 
2.9  (12)
Amenities or Hotel 
 
3.5  (10)
Food & Drink 
 
2.5  (12)
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Ratings
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
3 results - showing 1 - 3
Ordering
Food was not edible
Overall rating 
 
3.2
Slots 
 
4.0
Table Games 
 
N/A
Customer Service 
 
4.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
1.0
The breakfast buffet was the worst food that I have seen presented on a buffet. The bacon was black, burnt to a crisp and in about one inch pieces. When we asked the wait staff she said she had told the cook about the complaints an hour ago but it was left out. We filled out complaints but never heard back from anyone. That was 3 weeks ago. Hotel was very nice. Go to Re-Pete's in town for food. Very disappointing. 
DK
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Getting tighter
(Updated: February 28, 2012)
Overall rating 
 
2.6
Slots 
 
2.0
Table Games 
 
3.0
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
1.0
The slots are all tighter, fewer winners. They do not have enough waitresses providing drinks to customers. I have sat for 3 hours at a time and still haven't seen a waitress and I am not sure why. I would think the casino would like to keep its players happy. They took away Random Riches. I have been on a new machine that seems to do well and the next time I go it is turned off for a few days and I assume it could be to turn down the payback. Used to be able to take $100 and have fun and now that lasts a few minutes.
L
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Nice little casino
Overall rating 
 
3.2
Slots 
 
3.0
Table Games 
 
3.0
Customer Service 
 
3.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
4.0


Limited video poker, good variety of video slot machines. Small casino, can get very smoky. Money lasts longer, small payouts are frequent enough that you can play longer. No high limit area. Player's club is o.k.,



I get flyers for $15 play per month, but rarely have I gotten more, and I tend to spend $400-$500 a trip when I go. The same play in Las Vegas gets me free hotel rooms, food, sometimes money towards airfare AND a much better player's club. Local casinos do not respect their players as much as Vegas. I feel very special in Vegas....just another person at this casino.



I've been going to this casino for years and have never won anything big ever....not even $500. I've gone to Vegas 3 times in the last year and won a minimum of $1000 each trip, and I play exactly the same there as I do here.



Food is good. I've been gaming for long hours and tried to get a room at this hotel, but it is always full, so have never had the opportunity to stay there. No deals on the hotel that I've seen. But, I prefer this casino over Turtle Lake even though it is smaller. I can play longer at this casino.



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M
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