Review Detail

Nice room, rest was disappointment
Overall rating 
 
2.0
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
1.0
Stayed at Black River Falls casino on July 6th. New rooms were wonderful, beds were comfy. Bathroom was awesome. Casino buffet was terrible. Seafood night, crablegs were overcooked, service was very bad even though there were only 2 other tables with customers!!! They need to get their act together. No payoffs at casino machines at all. Wouldn't go back.
DM
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