Mardi Gras West Virginia Casino Resort

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2.0 (38)
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6 reviews with 3 stars

38 reviews

 
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(11)
 
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Overall rating 
 
2.0
Slots 
 
1.5  (38)
Table Games 
 
2.1  (38)
Customer Service 
 
2.1  (38)
Player's Club 
 
2.0  (38)
Gaming Atmosphere 
 
2.1  (38)
Amenities or Hotel 
 
1.9  (38)
Food & Drink 
 
2.3  (38)
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Mardi Gras Casino & Resort aka Tristate
(Updated: May 11, 2012)
Overall rating 
 
2.7
Slots 
 
2.0
Table Games 
 
3.0
Customer Service 
 
4.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
3.0
We have been going to this casino for over 25 years before it ever had slots or table games. My last 5 trips I lost my entire bankroll and my husband only once out of the five came home with money left over after hitting some on dogs. My husband bets dogs and then plays some slots. I am primarily a slot player. These are the tightest slots I have ever played and the newer games like Monopoly and Wizard of Oz are set to pay out so low on the bonus feature (when you finally hit it) that it actually made me mad. We will not return as there are other casinos near us in Pittsburgh and some opening in Ohio. I hear winner announcements over the loud speaker but I never see any hand payouts so I believe this to be a form of encouragement only and not real winners. Video Poker pay scales are at a fraction of what I have played in Las Vegas. I believe this casino needs to make some serious changes or it will continue to lose its customers.
TC
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Mardi Gras Casino & Resort
(Updated: August 08, 2011)
Overall rating 
 
3.0
Slots 
 
2.0
Table Games 
 
1.0
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
4.0
My husband and I used to go to the Greyhound racing years ago. When we decided to visit again we noticed that they now had a Casino and Hotel attached. I made reservations online and the rooms were quite pricey but decided to go anyway. When arriving the front desk and valet service was very nice and helpful. Our room was very spacious and clean. We went to the Casino and tried out some slots. My husband did hit some big amounts on a couple of machines but on the whole most of the machines were very tight and not paying off. If someone was lucky and happened to find one that did pay off they didn't leave it until it started to get cold. We then went into the racing area to eat at the First Turn Restaurant and bet on the dogs. The restaurant was very nice and clean and the server was very friendly. The loaded potato soup was excellent however the prime rib was very dry. We didn't do too good at choosing the right dogs to win either. When we decided to go back to the room to sleep, in the middle of the night we could hear people walking in the room above us and also people talking in the hallway. The insulation is not very good. The bed was very comfortable but the pillows were too soft. Other than that the room was good. The full buffet breakfast was very nice. They had anything that you could imagine to eat and even had a couple of guys there to cook you eggs the way you wanted them and the omelets were great. However, if you were a little late for breakfast you had to wait a while to have your eggs done your way. The next day in the casino I did finally get a pretty good machine that paid off a little to make up for the day before. We went to lunch at the First Turn Restaurant again to have lunch and bet on the dogs. My potato soup again was excellent however the hamburger was again too dry and too thick. We did have a better day and choosing the winners on the dogs and came out a little better than the night before. There were a lot of machines that went being played especially the 25 cent machines. They really need more variety of machines, things like Sex in the City and Top Dollar and American Idol and the big Fish machines. Most people like those types of machines better than the same old regular ones. On the whole we enjoyed our visit there and will probably go back in six months so we won't lose our points. Didn't get to play the table games they were either full or not open and didn't have $2 limits only $5 and up.
PM
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chattycathy
Overall rating 
 
3.4
Slots 
 
3.0
Table Games 
 
3.0
Customer Service 
 
4.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
3.0
I just returned last week from a three day stay at this casino and hotel. First of all, I really cannot
understand the poor reviews on this place. I am very very familiar with the eastern US casinos and
this one rates up there with the rest. I am from Pittsburgh, PA and hate our Rivers Casino here.
Don't waste your time coming here; traffic is awful; parking is awful. The casino is the tightest I have
ever seen and very crowded inside !!!

Now, I found the Mardi Gras Casino and Resort (new name for Tri-State) to have very balanced slots. Remember that you are gambling and they are not going to let you win all the time people !!! The soft drinks are FREE unlike how some other reviews reported. The gals are friendly and accommodating. The slot attendants are not hovering but are very friendly as well.

The restaurants are not over priced and the food we found to be above average. The BIG plus in this place if you are staying is the hotel. It's just newly opened and is five star at least !!! Customer Service is wonderful.

They truly are catering to their guests. We really enjoyed our stay there and the prices were amazing.
Please give this place a chance in spite of what you are reading here in reviews. After I read the reviews,
I seriously considering not going there but I sure am glad I did. I cant wait to return!!!

Kudos to the hotel management for making this five star in my opinion. Also, it's very easy to drive to. Great out of city location !!!
K
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Not Vegas, but fun
Overall rating 
 
3.3
Slots 
 
1.0
Table Games 
 
5.0
Customer Service 
 
2.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
4.0
Just came back from spending 3 days here. All in all it was a fine trip. Didn't play the slots, just poker...which is the reason for my rating. Left with $200 more than I came with, so it was a good trip for us. It's not Vegas or Tunica, but still is a nice place to have some fun.

The prices are high, but the food is good. A few minor changes could really make this place boom. Dog racing was great. The place is WAY understaffed, and anyone can see how scared the employees are to make a mistake (NO-ONE smiles).

In casual conversation, I found out the dealers are making $5.15/hr + tips. I imagine the turnover is horrible....not to mention the dealers complain out loud about their lack of breaks, who's late to work, etc.

Sometimes you had to wait 15-20 minutes for someone to come by to take a drink order. Although, sodas are free if you are playing. People were winning, and I was there to have fun. I will be back.
G
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Not Bad
Overall rating 
 
3.2
Slots 
 
2.0
Table Games 
 
3.0
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
3.0


My wife and I stopped in over the 4th of July. The casino was not too busy, but it was busy where we wanted to play.



There were only 2 roulette wheels, and they were packed with a lot of regulars. We finally got on one and we were cramped and quit playing after only 20 minutes because it took too long for the dealer to pay out and/or rake in chips from all the players. (I don't fully blame the dealer as some of the players were betting $30+ per spin on single numbers).



In the "low rollers" area of the blackjack pit I saw 4 or 5 tables, but they had a poor payout of 6-5 on blackjack, so we did not play. In the same area there were other player vs. the dealer poker games (I don't remember the specific ones).



There is a "high rollers" table games area, and the blackjack pays better, but I didn't walk through it. It looked less busy than the other area.



As for the slots, my wife said they were ok at best. There were very few video poker machines, and there were lines to get on them (I'm not kidding, people were forming lines on the floor itself for them).



The poker room is nice. There are numerous tables for numerous games, and they had tourneys running as well. Texas Hold 'em, Omaha, were running for sure. As for the players, they were average. I did see an older gentleman get up from an Omaha table with over $5,000 in chips. The hold 'em players were mixed, some reckless and come conservative.



The rewards card is good in my opinion as you get points for everything. (Some casinos won't do that). We played for 4 hours and made over $5.00 in food rewards, and that was from playing minimums.



The casino/racetrack is in the process of building a hotel, and according to some of the guests and dealers, once it opens, the whole place will be open 24/7. If you want to stay close to the casino, there are 2 hotels (Comfort Inn and Sleep Inn) that are very close and offer "casino packages". Check out their website for the hotel info.



?

K
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