Rivers Casino Philadelphia

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1.9 (27)

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User reviews

7 reviews with 2 stars

27 reviews

5 stars

4 stars

11%

3 stars

2 stars

26%

1 star

56%

Overall rating

1.9

Slots

1.8(27)

Table Games

2.1(23)

Customer Service

2.2(27)

Player's Club

1.8(27)

Gaming Atmosphere

2.0(27)

Amenities or Hotel

1.4(22)

Food & Drink

1.8(27)

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Review Title

Ratings

Slots

Table Games

Customer Service

Player's Club

Gaming Atmosphere

Amenities or Hotel

Food & Drink

Comments

7 results - showing 6 - 7

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Sugar House Casino

July 25, 2011 (Updated: July 25, 2011)

Overall rating

2.2

Slots

3.0

Table Games

3.0

Customer Service

2.0

Player's Club

2.0

Gaming Atmosphere

3.0

Amenities or Hotel

1.0

Food & Drink

1.0

I've been to Sugar House a bunch of times. It certainly isn't in the same class as Sands, Parx or other better known places. Their comp program is a complete mystery! I doubt if the CIA could find out how it works!. Usually, the food in the bar is good but lacks variety. We usually get 'you need to play some more to get a comp! It reminds me of some of the independent casinos in Vegas back in the 70's

All in all, Sugar House is a place to go if you want to have some casino fun and maybe win, maybe not. If you are looking to build a long term major comp relationship with a casino.. I don't think this is the place for you.

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Slots are way too tight

February 16, 2011 (Updated: February 17, 2011)

Overall rating

2.0

Slots

1.0

Table Games

1.0

Customer Service

3.0

Player's Club

3.0

Gaming Atmosphere

3.0

Amenities or Hotel

2.0

Food & Drink

1.0

My complaint about SugarHouse is that the slots are way too tight. If they want me to continue coming back, they need to loosen up their machines and allow them to pay out .