Best part was the steak restaurant rather nice and good food. The parking lot is a disaster with huge pot holes, broken glass and trash all around. Place is dirty, stuffy and smells bad. The upstairs floor was ok. The attendants were pretty good and most were friendly. Security guards seem almost nonexistent in and outside the place.
This place is a poor excuse for a "new" Pennsylvania Casino. They are supposed to build another Casino which is to be completed by the end of 2009 in progress the same grounds. If it is anything like the Casino there now then don't bother and just bulldoze both of them.
Get rid of the indoor smoking, fix the freaking parking lot, hire security guards, get some new slot machines that don't look like hand downs from other casinos, hire a cleaning staff for the floors and bathrooms, get rid of the trash cans sitting all around by machines, get a computer system that works so the cash out machines and slot machines stop rejecting tickets. The people in charge of this place need to visit other area Casinos that are real classy and take notes!!!
If you Philly Parks Casino operation and management get your act together send all members a generous amount free slot play and ask if they might come back and see the new class operation!
One other thing. When it's Christmas time put up a Christmas tree (with decorations, at least one tree) and decorate the place.
We were passing through Philadelphia and decided to stop at the casino. We found it online and pre-registered for our players club card before we got there.
We got there about a half-hour before the club opened on a Sunday morning. A staff member was kind enough to give us our players club along with our bonus shortly before the opening time.
We found that they had most of the machines found in Vegas and other casinos. My wife was lucky enough to win a small profit while i broke about even. The atmosphere was great and all of the staff was extremely kind. we were not there long enough to eat.
If we are in that area again we will make a point of stopping by again. Since we have been back in Cleveland, Ohio we have received a number of offers from them which are as good as any from some of the major casinos.
I thougfht it was actually classy for a machine only casino. They offer a variety of slot and poker machines aswell as roulette machines and those machine table games.
They had a nice bar and a really lively crowd. The table games were missing, other than that not far off from a normal casino.
Philadelphia Park Casino is a poor example of a casino. First of all, you are forced to park outside and walk quite a distance.
Once inside, the converted horse ractrack is stuffed with many slot machines and little of anything else. The service is relatively poor. You do not see a security presence and the waitstaff appears very infrequently and sports an attitude. The worst part of the place is the horrible choice of gaming machines.
There are very few 'reasonably priced' machines. Most of them are higher denomination or multiple coin machines. You get the idea they are attempting to get rich quick.
The final insult is the extremely low hit rate on the machines. We normally play at Atlantic City where the payouts are not the greatest, but somewhat acceptable. But at Phila Park, it is like someone turned off the 'win' switch.
You can play for hours on the same machine and be rewarded with nothing more than a few credits by getting a Cherry once in a blue moon. The hit rates are so infrequent that it is not enjoyable to play there.
The management at this place must be very inexperienced at gaming. Once the word gets out that Philadelphia Park has poor payback rates, they will lose most of their customers. Greed does NOT pay.
The people park like animals. I have never seen so many people park in the striped corners of the lot, where you are not supposed to park. People also park in between handicapped spaces.
I was hoping I would like this place as it is the second closest casino to where I live in Norhteast NJ.
I drove to Harrah's Chester and played for 7 hours. Not only did I not lose money I won back half of what I had lost at this dump.
