Choctaw Casino Resort - Durant

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2.5 (68)
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17 reviews with 1 stars
68 reviews
 
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37%
 
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Overall rating
 
2.5
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2.1(68)
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2.0(56)
Customer Service
 
2.8(68)
Player's Club
 
2.2(68)
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2.8(68)
Amenities or Hotel
 
2.9(62)
Food & Drink
 
2.6(68)
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Oklahoma Casino's
Overall rating
 
1.2
Slots
 
1.0
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1.0
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1.0
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1.0
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1.0
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1.0
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2.0
10/28/2010 Our Party of 7 have been traveling to and playing slots for the last few years, some times twice a week. We did play at the new Riverwind ,aka never win Winstar aka Duee cheetums, Choctaw, chock it up has a loss. These Casinos have drove most loyal customers away with tight slots and poor service the Winstar Casino has hundreds of Machines and many in house Progressives that don't ever pay out, just eye candy for the viewing. I believe that the State Regulatory Commission must have their hand in the pot as well has the state there machines IGT,VGT,WMS, just to name a few can not be regulated with Fair Play. The gaming REGULATORS WHAT REGULATORS There is no Regulators If indeed there was these Casinos would be locked down.
SR
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poooooooor slots
Overall rating
 
1.4
Slots
 
1.0
Table Games
 
1.0
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1.0
Player's Club
 
1.0
Gaming Atmosphere
 
2.0
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3.0
Food & Drink
 
1.0
comps are nonexistant. slot paybacks suck. indians should be forced to publish slot paybacks.
JB
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Choctaw Sucks-Stay Away!
Overall rating
 
1.2
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1.0
Table Games
 
2.0
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1.0
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1.0
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1.0
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1.0
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1.0
So, in the first three months of this year, I was able to win over $15,000 and a couple of years back, I brought in about $10,000 in the high limits areas of the casinos. Sounds great, but oh how things have changed since March 2010!

You can't win ANYTHING ANYMORE NO MATTER WHAT MACHINE YOU PLAY! I suspect they blame it all on the recession/depression or whatever you wanna call what our country's going through, but with thousands of people walking in and out of their doors on a daily basis, there's no excuse for taking people's money like that. What's even worse, you can even get an ounce of fun anymore. You might as well take your money and throw it on the floor and walk right back out the door because it's nearly impossible unless you can afford the $25 slot machines. And of course if you can afford that, nothing matters to you anyway.

My advice: stay far, far away from Choctaw. That is if your life savings, pension, and Social Security payments are important to you!



CH
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Amazing
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
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1.0
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1.0
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1.0
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1.0
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1.0
Went up there on Monday. I became extremely dissatisfied with Winstar and started going to Choctaw. I have spent A LOT of money up there. Before you go up there realize something. They turned over almost all operations other than the casino to outside vendors. So when you run into a problem like I did with the check cashing operation it will take you 4 hours and multiple trips across the parking lot in the rain to get someone to help you....if you are lucky. Most likely you are going to run into two scenarios....you will be told that most everyone in the casino is not a Choctaw employee or you will be told that the person that needs to make that decision is not in the casino at the time.

Then after losing more I just decided that I didnt want to pay for the privilege to be treated like crap so I asked for a self ban form. I have done this before. It removes the temptation to go play somewhere that treated me bad. THEY COULDNT FIND ONE! It took forever for them to find the right form. Then while I was waiting I was told by a security guard that nothing was keeping me here and I should have the self control to not patronize a place that treats me bad. Pretty much telling me that I was less than a person cause I wanted to remove temptation and didnt do it the same way that he did.

They put lipstick on a pig. They open a multimillion dollar casino and didnt have the wrinkles ironed out. They give away their restaurants to outside vendors..ie losing gambling space.

Just keep going to down the road to shreveport or just go to winstar. At least there you know they are jerks and know what to expect.
S
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horrible service abominable
Overall rating
 
1.4
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
2.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
2.0
Food & Drink
 
1.0
Went up Friday and waited 1.5 hours to get paid on a $2,500 IRS ticket, first had to find one of understaffed attendants then an hour later I had to literally chase her down to get paid.

I went to the deli twice. They had people in line and one former subway person doing everything. I hit total 6 IRS tickets and spent most of my time chasing attendants and money. VERY BAD EXPERIENCE.
D
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