Hard Rock Casino Cincinnati

Hard Rock Casino Cincinnati

Hot
 
2.2 (21)
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hard rock cincinnati

Details

Address
1000 Broadway Street
City
Cincinnati
State
Ohio
Zip Code
45202
Country
United States
Phone
(513) 250-3150

Note: This casino was formerly known as JACK Cincinnati Casino

Restaurants: 5 (Must be 21+ to dine)

Liquor: Yes

Valet Park: Free for Players Club Members: Non Members $15

Casino Size: 100,000 sq ft

Games Offered: Slots, Video Poker, Blackjack, Craps, Roulette, Let it Ride, Four Card Poker, Three Card Poker, Pai Gow Poker, Mississippi Stud, Poker

Overnight RV Parking: No

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User reviews

21 reviews
 
5%
 
10%
 
29%
 
19%
 
38%
Overall rating
 
2.2
Slots
 
1.7(21)
Table Games
 
2.1(16)
Customer Service
 
2.2(21)
Player's Club
 
2.2(21)
Gaming Atmosphere
 
2.3(21)
Amenities or Hotel
 
2.4(11)
Food & Drink
 
2.6(21)
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Ratings
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
STAY AWAY!!!!
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
You cannot win here. I swear this place is rigged. Blackjack dealer seems 90 percent of the time to have the best cards. Roulette tables will hit anywhere from 6-12 times on same color and then turn right around and do it again. I promise when you double down on a bet 99 percent of the time you will lose. I’ve been to Vegas and I’ve never seen a color land that many times in a row and that often. I’m convinced they do it long enough to clean you out and you can’t double down long enough to get back even or close to even. STAY FAR FAR AWAY! And it’s like this every time I’ve been there.
JA
Comments (0) | Was this review helpful? 0 0
Where are the cashiers
Overall rating
 
2.9
Slots
 
2.0
Table Games
 
4.0
Customer Service
 
1.0
Player's Club
 
2.0
Gaming Atmosphere
 
4.0
Amenities or Hotel
 
3.0
Food & Drink
 
4.0
This place was fun until I had to cash I'm my chips. 2 days in a row I waited over 20 minutes to cash out. Felt like being held hostage. The second day the cashier was training someone and told him to ignore complaints about waiting. I'm driving to Indiana going forward
BR
Comments (0) | Was this review helpful? 0 0
Bias stff
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
Dealers confrontational. Argue when you’ve won money.

Security confrontational for talking to female worker. All around 0/10 Experience. Save your money for Hollywood. Someone please prove me wrong
GB
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Slot Machines
Overall rating
 
3.4
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
4.0
Player's Club
 
5.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
N/A
Food & Drink
 
5.0
Thought we'd have a good time. I was WRONG THE Slot Machines we're way to tight no one was winning money. We won't come here again due to living an hour away. Even if I lived closer I'd NEVER STEP FOOT in this place again. I like a chance to win Money not have it taken away
AD
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Falsely Accused
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
I visited Hard Rock Casino downtown Cincinnati, I was there enjoying my time, as I do once in a while, when I was approached by what appeared to be floor security stating that they have me on camera taking someone’s voucher for $77. All of the machines that I played this night 12/10/2021 had zero balance when I approached them. I never took anyones money, but was targeted to pay the money back, after I asked what they wanted me to do. I felt horrible that I was targeted, accused, and made to pay back money I didn’t steal without full investigation of circumstances. I’ve never had this problem before, and I’m the most honest person. I feel that I didn’t deserve this treatment, and should’ve at least been able to view that tape myself instead of being falsely accused!!! After speaking with management by phone(even worse situation)on 12/13/21; she stated she would look into the situation further; calls me back to insult me with saying I admitted to taking someone’s voucher. I NEVER said that to anyone!!! NEVER admitted that because it wasn’t true!!! I never had a full conversation with security for them to say I said that!!! They just straight up accused me with no chance to defend myself!! They’re LIARS!! This was BS, and if you ever visit this property be on guard, because they will falsely accuse you, state that they have you on camera and make you pay back money that was yours to begin with!!! The worst experience of my LIFE!!! NEVER AGAIN will I spend my hard earned money in this negative space!!!!
TR
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