We visit Harrah's Cherokee every couple of months. We are always given a free premium room. The hotel is nice, the staff is professional, friendly, and helpful. They have a large variety of slots, and we have fun playing $5 blackjack when a table is available. The dealers are all friendly, as are the pit bosses. The buffet is a bit pricey, however, the food is excellent. Selu (pronounced Shay-loo) Cafe is excellent. The Total Rewards club provides good comps (free rooms, free slot play, cash). Overall, we like the casino and the hotel!

I've sat here and read all the comments and reviews posted by past visitors to Harrah's Cherokee. After seeing most postings gave negative feedback I felt obligated to add my comments. I have been visiting Harrah's Cherokee for years, during the times of video only gaming up until the present time where they have a state of the art casino. Wonderful accommodations, great food and friendly staff. I'm not saying the things folks complained about such as mold coming out into the bath tubs, poor slot pay outs and hotel room availability being difficult didn't happen I can just assure you they have never happened to me. I win some times, I lose sometimes.....that's gambling. My room has always been clean and the staff have always given great customer service. My casino host contacts me regularly, informing me of special events and helping with reservations, in which I have never had a problem. Yes, I am a Diamond card holder and I may get some special treatments/comps but folks the casino is a business and it's more profitable to be able to offer a room to someone who plays $1000 a day in their casino than to give that same room to someone who may play $100 a day in a penny machine. If you owned the hotel who would you rather stay in your casino and give the comp to. There are lots of hotels rooms available in the area so staying outside the casino compound is a option. As to food, if you think the choices or prices in the hotel aren't sufficient and fair there are other choices available in the area. As far a gaming, I've won good money at blackjack, won large amounts on both regular slots and video poker, even enjoyed the craps table with reduced odd. I don't mind taking a bottle of my favorite bourbon with me and having a few drinks in the room before heading to the River Bar and having another drink downstairs in the casino. I think the drink prices are very fair and I have never waited very long for a friendly server to wait on me. Try giving them an extra nice tip every now and then , I assure you they will take better care of you. All in all my experiences at Harrah's Cherokee are right up there with other casinos I have visited in AC and Vegas. If you're only going to Cherokee to " strike it rich" .....most likely you will be disappointed. Like they say, these places won't built on people winning money. My advice is to go and enjoy the fun and the adrenaline rush you get from gaming, knowing that the next spin of the wheels, the next card or the next roll of the dice may be the one to make you a big winner but do so realizing the odds of a win may be less than you want to accept. Lady Luck be with you my friend. ........

Despite reading the other reviews warning me to stay away, I visited Harrah's because I was in the area. The reviews of the horrible payouts were absolutely true. They're angry awful...so awful you get angry at them. I was playing a slot for $1.50, and it took an hour to get a bonus, and the bonus gave me an additional fifty cents. Granted, you expect to lose money at a casino, but sheesh, give some playing time Harrah's!

Most casinos are full of excitement and you can feel the energy when you go in. This one is sad and smoky. From the downtrodden employees to the chain smoking hanging-all-over-each-other couples, everyone looked so sad. If Disneyworld is the happiest place on earth, this place is its evil twin brother Grumpyland.

Very good blackjack conditions for a stand alone in the middle of nowhere casino.
8 deck, 3:2, resplie pairs, DAS. Nice dealers and pit bosses.

Stay away from the roulette tables, the dealers can hit a number with in 2 of what they are aiming for. You will never see a big chip stack on a number hit more than once. I believe the dealers are paid commission on what they take in. Don't bet until the dealer release the ball in you want to WIN ! ! !