This is New York and there are no MULTI Video Poker machines on the floor!! They have a bonus card poker machine which is not what every other casino AC, Conn., Vegas!!! The floor people and customer service have no clue and you cannot get to a multi video poker at the bar because everyone is watching the football games and not playing!

I spent a lot in a few minutes and no returns, usually i win a bit, but these machines, especially the roulette, is rigged to pay out crap.

Casino is beautiful and impressive. I saw no problems with security or personnel safety but this is NYC, so there should be more visible security personnel in the parking garage; floor staff is raw but hopefully will improve with time; food court is bright and clean and reasonably priced for a casino; unfortunately, like Empire City in Yonkers, the slots are all electronic and multi-line types unlike Atlantic City and Mohegan Sun where you can find single line penny slots (double diamonds, triple double diamonds, five times pay, etc) which really pay nice when you hit; too few penny slots and the ones that exist are pretty much all the same.

Parking garage needs better signage so that finding your car is easier, but they seem to be still working on improving the garage; not enough cash out machines; you do not accumulate free slot cash as you play; i don't play table games so I can't rate them, but there does not seem to be enough of them for the people who wish to play.

After an hour or two I was bored. For me, it lacks the fun and excitement that exists at traditional casinos.

Needs improvement. Might get nicer if they ever add slots. Lots of people looking forward to it.