Soaring Eagle Casino & Resort

Soaring Eagle Casino & Resort

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2.8 (58)
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13 reviews with 1 stars
58 reviews
 
10%
 
22%
 
21%
 
24%
 
22%
Overall rating
 
2.8
Slots
 
2.3(58)
Table Games
 
2.5(42)
Customer Service
 
2.9(58)
Player's Club
 
2.8(58)
Gaming Atmosphere
 
2.8(58)
Amenities or Hotel
 
3.3(50)
Food & Drink
 
2.7(58)
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Slots
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Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
13 results - showing 6 - 10
1 2 3
Ordering
Fellow Suckers Beware!!!!!
(Updated: October 11, 2013)
Overall rating
 
1.3
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
2.0
Food & Drink
 
2.0
My wife and I have been donating our money to the Chippewa's for the last 6 years since 2007.The slots have always been tight but in the last two years the slots have been impossible to win any large amounts unless you are a tribal member.My wife and I have noticed that there have been a disproportionate number of tribal members winning large jackpots in that casino.The tribal members seem to know what machine and when it will pay off.We noticed also that a large number of tribal members stopped coming in the casino to gamble about the time the slots really got tight.We also concluded since those machines are nothing more than computers it wouldn't be that difficult to code a tribal members players club card to activate a winning cycle.Since this new CEO took over, the casino has gotten stingier on the comps.We don't get the food credits even though I am at the really stupid level(platinum) and my wife is at a stupid level(gold)and they only give the players club credits for free play twice a month instead of the four times per month. We will not be donating anymore money to the "Chippewa we hate all races but ours" fund. We've even tried the Chippewa casinos in St. Ignace and Sault Ste Marie.The Chippewas are so arrogant and they treat people that aren't tribal members with contempt.They forget who funds their tribal monthly checks.We do!!!!!!I'm half Cherokee and I think that the way these Chippewas treat the customers that aren't tribal members is disgusting.They have so many tribal members receiving monthly checks (and a lot of them don't even look like they're native american) that they apparently can't afford to loosen up the slots for a decent payout.
G
Comments (0) | Was this review helpful? 18 17
Down Hill
Overall rating
 
1.2
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
2.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
Been going to Soaring Eagle since day 1. Used to be fun,exciting,great atmosphere. Now, it's terrible. Tight slots, rude waitresses and security officers. Used to be everyone was smiling,customers and staff. No one smiles these days.Fights there are more and more frequent. Used to at least be able to play for long periods of time, not any longer.They have moved the Handicapped parking spaces and designated them for the Tribal Elders, which I think is a slap in the face to the handicapped. Save your money and go somewhere else
T
Comments (0) | Was this review helpful? 4 1
Wasting your money
Overall rating
 
1.3
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
2.0
Player's Club
 
1.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
Tight,tight tight. Used to love the place but cant win at all. Don't mind losing, but let me play awhile. won't be going back - too greedy.
J
Comments (0) | Was this review helpful? 10 1
scaming eagle
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
One of the worst casinos I have ever been to. Very tight machines. I have not won there and do not plan to go back.
J
Comments (0) | Was this review helpful? 7 2
USED TO WIN
Overall rating
 
1.4
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
2.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
2.0
Food & Drink
 
1.0
I USED TO WIN THERE, I CAME OUT WITH $1214.00 WITH TWO PULLS ON A SLOT. NOW THEY HAVE TIGHTEND UP. TIGHT TIGHT TIGHT
W
Comments (0) | Was this review helpful? 4 1
13 results - showing 6 - 10
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