I'm a weekly roller at the Hartford & Dowagiac FW and until now, took them for granted- New Buffalo was my 1st visit (Sat.) & I can honestly say, yeah I won't be back and here's why:
Fourwind's NB is a bit overwhelming with layers upon layers of crammed-together slots, unhappy, RUDE people (probably losing) and a little slimy with unattended sections which tells me that not enough staff are onboard at peak times. I must say that most of the staff (which I know by name), along with the players for the most part, in Hartford just seem to be a much happier group of people and that to me means a LOT because the positive energy of wonderful people is half the reason I go to the casino, coming out with more money is just a bonus.
The self-serve drink station in New Buffalo is exactly the same as with the two other two FW's... ONE station. As I mentioned above, not quite clean (filthy actually) and in disarray with a line of people both waiting in line and trying to push through.
[*Fourwind's, it sure would be great if you could invest in a couple more coffee machines...] Timbers, in my humble opinion, offers the BEST coffee but morally, shouldn't refills be free for Player Card members at least? Yes I know it's Timbers, not FW but give them the bill! It's $5.50 for a tiny cup w/shot of espresso and while I'm at it, PLEASE get a new espresso machine in Hartford... that sucker is ALWAYS down- your "free" coffee is unbearable. BLUUCK!
I played slots nonstop for 9.5 hours last night at the New Buffalo and lost over a grand which is highly unusual for me. To say that the payouts were tight is an understatement. Someone explain to me (I received this tip from another max-better which I do share w/other happy players lol) why it is that if you take your Player card out of the machine after a ridiculous amount of relentless spins, within a very short time your machine suddenly wins the Bonus you've been after or it'll trigger more wins...? Happens almost every time. Don't believe me, TRY it!
FW Casinos make it appear as though you're really something special while racking up member points (which are tight btw, all things considered) when in actuality your chances are MUCH greater when you take your card out of the machine. Also, try standing up at the slot machine instead of sitting down... it raises your personal vibration (just Quantum Physics) which makes it less sluggish and unattached to the computer Slot.
See, it really is these little things that casino investors play upon to guarantee their unbelievable profit from us, the Unaware and non-awakened.
Intend on going to have a good time and meeting nice, happy people and you'll come out ahead EVERY TIME!
I'm a copper player and go frequently, at least once a week. They have a bus service that makes it more inviting and I get plenty of free play. However, I have to agree with many of the reviews. While I go often, when I was going up with my daughter, she spent more money than I did, but got less back in comps! She's questioned it several times and never received a reply. I do like the staff at the players club, they're always nice, but are also give stock answers to spew back when guests ask about their free play and offers. The machines are extremely tight. I haven't had a hand pay in three years and in the past, going to other casinos, got them at least once a month. Guess I should travel a bit further and end up with more take home...even though the free play is less. One last frustration is the copper lounge. I'm allowed three meals a day with a guest. My life partner, daughter and I all go together since my daughter can see at night and we can't. LOL. Instead of allowing me to "cash in" two meals at once so I can take two guests, I have to check in with one, eat and come back later to eat with the other. They say they're too crowded on the weekend to allow you to use two meals at once, but it seems that it would speed things up, using one table for three instead of two tables at two times for two people. Plus, it's taking the copper player (the person who loses more than the others) off the gambling floor for twice as much time. The logic of their move absolutely astounds me and often has us going to the Blue Chip where everyone eats at once.
Video poker is terrible unless you play one dollar level machines. Then you can barely hold your own. Never get a sense of " winning" at video poker or slots. I'd rather go to Illinois. At least they have to report win percentage.
We were there today with family members. Out of the four of us, no one could win anything. If we got any payout, we would lose it almost immediately. The slots were terrible. We did eat at the lunch buffet and it was quite good, especially the desserts. We may go again for the buffet, but will definitely stick to our bankrolls. We lost entirely too much today.