Rivers Casino – Des Plaines

Rivers Casino - Des Plaines

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1.6 (18)
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Rivers Casino - Des Plaines

Details

Address
3000 S. River Road
City
Des Plaines
State
Illinois
Zip Code
60018
Country
United States
Phone
(847) 795-0777

Toll Free Number: (888) 307-0777

Restaurants: 5

Casino Hours: 9am-7am Daily

Casino Size: 43,687 Square Feet

Games Offered: Slots, Video Poker, Blackjack, Craps, Roulette, Mini Baccarat, Baccarat, Three Card Poker, Pai Gow Poker, Spanish 21, Texas Hold'em Bonus, Mississippi Stud, Sports Book

Overnight RV Parking: No

Special features: Closest casino to O'Hare airport. Land-based casino.

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User reviews

18 reviews
5 stars
 
0%
 
6%
 
6%
 
39%
 
50%
Overall rating
 
1.6
Slots
 
1.3(18)
Table Games
 
1.8(13)
Customer Service
 
1.7(18)
Player's Club
 
1.2(18)
Gaming Atmosphere
 
1.7(18)
Amenities or Hotel
 
1.2(12)
Food & Drink
 
2.5(18)
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Ratings
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
Melancholy Rivers
Overall rating
 
1.6
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
4.0
This casino is poorly designed and claustrophobic. You can come here at 6AM when there are hardly any people and strangely it still feels crowded. The atmosphere here is dreadful. Everyone looks grim bordering on hostility. The sound system plays the customary pop and rock music to try and add a fun vibe. A funeral dirge would be more appropriate for these sad faces. Almost every other casino that I have ever been to gets my adrenaline going when I first walk in. Optimism abounds, you feel pumped up that you might win some money. When you walk in here you feel like you're a rat in a dark maze with no hope of scoring any cheese. It's so gloomy in here you want to get the hell out of here quickly. That's because when you put money in the machines you get absolutely zero payback. At least other casinos give you enough small wins to keep you going. The Des Plaines river is nearby. Just throw your money in there, make a wish and perhaps good fortune will come your way in the future. You have zero chance on their slots believe me. If you're into video poker they have very few of those. I vowed never to lose my money here 5 years ago and I have kept my promise. Their buffet is very good though.
J
Comments (0) | Was this review helpful? 0 0
garbage
Overall rating
 
2.0
Slots
 
2.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
N/A
Food & Drink
 
4.0
no vip comps, the place is packed though. they're printing money from all the foreign and out of towners coming in and losing their money. Slots are the worst in the midwest. Customer service doesn't care and gives no comps. Food is very good. But can you justify a $40 buffet after you lose $1000 in an hour and they comp you $5 for a soft drink ? 
M
Comments (0) | Was this review helpful? 4 1
Best casino near the city
Overall rating
 
3.5
Slots
 
1.0
Table Games
 
4.0
Customer Service
 
3.0
Player's Club
 
3.0
Gaming Atmosphere
 
5.0
Amenities or Hotel
 
N/A
Food & Drink
 
5.0
This is by far the best of the casinos within 50 mile radius from Chicago. It's modern, clean, and offers a good variety of table games. It's a very happening place on the weekends and the only casino in the area that will not make you feel depressed just by being there. It does get very crowded and wild on weekends but to me that adds to the appeal. Most people don't realize this but it's as big as it can be due to Illinois law (maximum of 1200 positions). Being strictly a Blackjack player this review will mostly cover Blackjack. Table minimums are very high and generally $25 during the week and $50 on the weekends (with some tables at $100 during prime time on Saturdays). There are some $15 tables on Sundays during the day. High limit minimums are usually set at $100. Tables are pretty standard 6 deck, 3:2, H17, DAS, NO RSA so around 0.65% house edge. There are a couple of S17 tables but the minimums are almost always set at $50. Not sure about high limit since I don't play there. No mid shoe entry on most $50 tables. They offer the usual Blackjack sucker bets (21+3 Extreme) and recently added a third, the "Blazing 7s". Lastly, I can't help but laugh at all of the reviews here from people complaining about losing money on slots or in a casino in general....you just can't make this stuff up. If you want a decent chance at winning money at a casino stay away from slot machines. Stick to Blackjack, Craps, and Baccarat. Better yet, stay away from casinos in general !
B
Comments (0) | Was this review helpful? 5 0
Do not go there
(Updated: January 11, 2018)
Overall rating
 
1.3
Slots
 
1.0
Table Games
 
2.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
2.0
I have been a frequent visitor of the rivers since it opened. This is definitely the cheapest casino I have ever visited. Besides the impossible payout ratio, the machines are broken, kiosks broken or they close huge section for money drops during busy hours. The are to cheap to pay a night shift. Try to find a vip host or get comps and you are wasting your time. They must require heartless soulless robots to work hear. I wish a local media outlet or the fbi would expose this place. Until that happens they will keep reading in the suckers. If your from out of town do not fall into this trap and spread the word.
AS
Comments (0) | Was this review helpful? 2 0
Do not go
(Updated: August 19, 2017)
Overall rating
 
1.3
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
3.0
This place is a complete waste of your money don't even bother going near it
J
Comments (0) | Was this review helpful? 6 0
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