Review Detail
1.8 21Horrible casino
Overall rating
1.4
Slots
1.0
Table Games
1.0
Customer Service
3.0
Player's Club
1.0
Gaming Atmosphere
1.0
Amenities or Hotel
1.0
Food & Drink
2.0
Arguably the worst casino in the Midwest. I'm a black card holder(highest rank) and after losing thousands on various games you'd think I'd get something, anything for my patronage. But nothing. $100 free play maybe? Nah. Table games are beyond rigged for the house. In no fair game can you lose as consistently as I have. It's mathematically impossible unless it's rigged. Management couldn't care less about their customers. Extremely bad business model. Dealers are very nice but if the players don't win, no tips. I feel bad for them. I understand the losing vs winning thing but when you NEVER win anything how can you expect good customer experiences? If I could give zeros I would. Just a terrible place to gamble & have fun. You can sense the poor employee attitude and I don't blame them. I'll likely never return. This is a worse scam than the Illinois government.
M
Mike