Not the Harrahs Cherokee of years past.. I get room vouchers but a room is never available those dates. I have played there consistently since they opened but the casino experience and customer service has dropped steadily ever since. Finding a drink host is like trying to find Waldo, you know they exist but never find one. It is surprising how many pot of golds that do not work properly, either screen is not aligned right or bill accepters don't work. You expect this once in a while but now every time I go I have to move machines several times looking for a proper working one. All the food places close by midnight except Johnny Rockets and it is marginal at best yet line is always long and slow. The pizza place is good but closes at 12:00. The buffet is about like all buffets and is pretty good but not sure it's worth $25.00 person but considering a slice of pizza is $7.00 buffet maybe not be such a bad deal. The Starbucks there has service with a smile more than any other place in casino. Staff in suits always walking around but act like they would break if they said hello to you or smiled, kinda cocky attitudes. I have played in many casinos but this place don't even feel like a casino no more, almost a cold arrogant feel. People cleaning machines are always friendly I will say. Chances of winning anymore is almost zero, and it's not just me, everyone is complaining about it but I really don't go expecting a big win but it would be nice to be able to play for awhile instead of it just eating my money fast. I wish they would have service and feel of like some of the sweepstakes places I played in hickory/lenoir before they made them close, they could learn a few things from them. I and a lot of regular small players ($500 or less a visit) would like to feel appreciated by Cherokee but guess our little amount of money doesn't matter to them? I do miss the sweepstakes, they made us feel like kings and took care of us. I really don't mean to sound so negative but the place doesn't feel like a casino, not a happy happy place no more. I found out it's not that much further to Charlestown WV if i have a long weekend off and there it does have a good casino feel but Cherokee is only couple hours away so sometimes close is better. Just wish it was like it was years ago but doubt it will ever be. So we got what we got but noticed me and a lot others go less and less.. Cherokees not been real busy in a long time, guess I'm not only one that's feels like this.