Hollywood Casino St. Louis

Hollywood Casino St. Louis

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2.4 (24)
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6 reviews with 2 stars
24 reviews
5 stars
 
0%
 
8%
 
46%
 
25%
 
21%
Overall rating
 
2.4
Slots
 
2.6(24)
Table Games
 
1.5(21)
Customer Service
 
2.7(24)
Player's Club
 
2.5(24)
Gaming Atmosphere
 
2.4(24)
Amenities or Hotel
 
2.3(21)
Food & Drink
 
2.9(24)
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6 results - showing 1 - 5
1 2
Ordering
Customer Service buffet
Overall rating
 
2.3
Slots
 
3.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
3.0
Food & Drink
 
3.0
Hollywood needs to train John in the buffet. First he told me and my handicap could not sit at a four person table because we were only 2 people.I wanted to sit there because it was a end table .He put us in the middle where it very hard for her to get out.The to make matters even worse when they did put people at that table they were none handicap and only 2 people.The buffet was very slow when we were in there. His attitude was you will sit were I tell you are leave my casino.....
JK
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Need to really work on their comps, and attitude
(Updated: May 09, 2016)
Overall rating
 
1.6
Slots
 
2.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
3.0
I recently started going to Hollywood! The first time was pretty good won maybe $20. Next few not so good! Lost $80 next time lost like $400, next time lost like $600, then lost another 200! Second time I went in there they were very nice and gave me some meal comps, and like $25 free slot play! Then after losing several hundred dollars several times in a row,($380 the last time I went in) they refuse any comps!!! On my card there is $6.80 in comps built up after couple grand in losses, and cant even be used as slot play!!!! Also a burger is like $10 so $6.80 is not even enough to eat!!! Thanks Hollywood, but no thanks!!! Next time maybe I try Alton Belle??? The one guy at the desk where u get your card was helpful the one time I have seen him, but besides that most employees are very dull!!! Lifeless casino!!! Ameristar is way better, but I like to have more than one choice, which really Hollywood? You could have had my business! But chose to be rude, and cold instead. Hope it was worth the at least two or three hundred, sometimes 6-8 per week I would have continued dropping, had you given any kind of comps at all
A
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buffet
(Updated: April 23, 2012)
Overall rating
 
1.7
Slots
 
2.0
Table Games
 
1.0
Customer Service
 
2.0
Player's Club
 
2.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
2.0
Food & Drink
 
1.0
My family and i were traveling from Twin Falls, Idaho to Lexington,Kentucky. we thought it would be a treat to have a nice meal at Harrah's buffet, we were very disappointed. The food cost us $25.00 a person, the food was cold and mostly dry. We were seated after about 20 minutes of trying to explain to the girl who was taking our money thay it was sinple to count out a $100.00 bill. We went to get our food which was the lousiest meal i have ever eaten, in fact we left most of it. We had to wait for another 30 minutes before we were asked if we needed a drink refill, then when we went to get dessert we were told that it was all closed up and was being thrown in the garbage. It seems to me if they were getting close to time for closing up they should have explained this to us. We have better buffets and more caring waiters in our little town of Jacpot, Nevada. I will not recommend your Harrah's to anyone that asks how it was.W have been to the one in Las Vegas and it was a lot better than your's, so no we won't go back to your Harrah's.
GL
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Harrah's $2.29 leap year day
(Updated: February 29, 2012)
Overall rating
 
2.2
Slots
 
3.0
Table Games
 
1.0
Customer Service
 
2.0
Player's Club
 
2.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
2.0
Food & Drink
 
3.0
Today is Leap Year day. Harrahs St. Louis had their buffets all day for $2.29 and anything in the snack bar inside the casino
for $2.29. Needless to say they were quite busy. My husband & I chose to eat at the snack bar, it was a good deal and it was
not that long to wait. We were there about 5 p.m. and the line for the buffet was already 3 hours long, sorry the buffet isn't that
good. Slots for me were not very good today, one would think they would be as busy as they were. Let me say, the snack bar
employees were so nice and gracious. I do not know if I could have been that pleasant with as many hungry people that
they were waiting on.
K
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Lunch at Harrahs buffet
(Updated: February 26, 2012)
Overall rating
 
2.4
Slots
 
3.0
Table Games
 
1.0
Customer Service
 
3.0
Player's Club
 
3.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
2.0
Food & Drink
 
3.0
I thought I would let you know that the lunch buffet during the week at Harrah's is $13.99. It has been going up steadily. It is
still a good deal since it includes your drink and dessert, but might be mis-leading to someone new to the casino. Friends
went up to do the buffet on Wednesday evening and said it was quite good. I will probably go up on Feb 29th, as the are
having the buffet all day for $2.29!!!!! I missed going by about a week and a half due to a terrible cold I had.
K
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