Argosy Casino Hotel & Spa

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3.1 (7)
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Argosy Casino Hotel & Spa

Details

Address
777 N.W. Argosy Casino Parkway
City
Riverside
State
Missouri
Zip Code
64150
Country
United States
Phone
(816) 746-3100

Toll-Free Number: (800) 270-7711

Rooms: 250 Price Range: $129-$349

Suites: 8  Price Range: $309-$649

Restaurants: 6

Casino Size: 62,000 Square Feet

Games Offered: Slots, Video Poker, Blackjack, Craps, Roulette, Mini-Baccarat, Poker. Three Card Poker, Pai Gow Poker, Mississippi Stud

Overnight RV Parking: No

Special Features: 4,675-passenger single-deck Mediterranean-themed barge adjacent to the Missouri River.

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User reviews

7 reviews
5 stars
 
0%
 
29%
 
29%
 
43%
1 star
 
0%
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Ratings
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
Casino
Overall rating
 
3.3
Slots
 
3.0
Table Games
 
5.0
Customer Service
 
2.0
Player's Club
 
5.0
Gaming Atmosphere
 
4.0
Amenities or Hotel
 
2.0
Food & Drink
 
2.0
I always go to the bar to get my own drink, the waitress that comes by with the cart goes by, but hardly ever stops and you have to practically jump in front of her. They make me feel like they always want a tip and they are doing you a favor giving you a beverage. So I go to the bar and it’s worse, most of them act like they are really put out giving you a free soda or even ice. Really unfriendly vibe from a lot of the bar people , now the single servers going around are very nice but never use them unless I want a alcohol beverage which is rare. The women’s bathrooms always have stuff broken, if you go in one of the handicapped bathrooms you have to pull the door closed while balancing on one foot to hook it underneath with your foot or it won’t lock and there is no upper handle to pull with. Seems a little fair fetched if you have any mobility problems . The main guy that runs the coffee/ bakery shop is also not friendly basically no customer skills . Who picks these people . All of the counter workers are great! Always friendly and also the game attendants are wonderful also . But the bar staff are not friendly if you try and get your own drink .I like argosy but it has a lot of problems, the reason I do is because I just accept that it won’t change. Someday someone will listen. One more thing the women’s bathroom in the hall entrance had a big opening in the wall to the next stall which offered no privacy, looked like some thing was being fixed so it was missing , you would think they would at least put up some kind of temporary barrier but no they just left a big opening to the next stall. How is that even allowed…. Good grief!
CF
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stay away
tried to stay in the hotel said they needed rooms clean place was like vacant. played in the casino never seen a jack pot all night just put your money in and it was like the best vacuums on the market sucked it right up no return on any denomination place is horrible.
SS
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Argosy sucks
Overall rating
 
2.2
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
2.0
Player's Club
 
2.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
N/A
Food & Drink
 
3.0
I have been going to Argosy pretty often over the last 2.5 years that I have lived in Kansas City. I am going to warn everyone about the casino as it has taken hundreds of dollars from me over and over and over. I mostly play slots and I am very familiar with nearly every slot machine over the years because I have played at many casinos across the country. I have never seen a place that was so tight that one absolutely will never win. However with Argosy, you will not win more than a few dollars. I have never walked out of the casino with more than $60 up. However, I have gone in with more than $300 and lost every penny of it within an hour nearly every time that I walk in there and sit down at a machine. This has happened to me 95 percent of the time. I go frequently too. I continue giving the casino an opportunity to change my mind by returning to the casino and every single time I lose the money within an hour. I want to make clear that i have been to many casinos and i have lost but there are a lot of times that i do walk out with some money at other casinos in different parts of the country. I do not trust Argosy at this point. They are only there to take your money and not give one a fair chance to walk away with even the money they walk in with. I am tired of the way this casino works and question their payouts. Please be warned about Argosy in Kansas City.
BW
Comments (1) | Was this review helpful? 0 0
gagging on smoke
Overall rating
 
2.4
Slots
 
2.0
Table Games
 
1.0
Customer Service
 
3.0
Player's Club
 
2.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
4.0
Food & Drink
 
4.0
Way to many people in casino they must past the max allowed. Way too smoky with cigarette smoke ceiling too low and no ventilation.
PH
Comments (0) | Was this review helpful? 1 0
Bad experience
Overall rating
 
1.8
Slots
 
3.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
3.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
1.0
We were at the casino April 5th. The the machines would not take tickets or give us bonus play.
They did say they were having trouble with the equipment. The buffet would only take cash. Why couldn’t we give her our mail out coupon with id??? She could enter it later. Very rude!
S
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