Review Detail

3.1 7
Missouri 5444
Casino
Overall rating
 
3.3
Slots
 
3.0
Table Games
 
5.0
Customer Service
 
2.0
Player's Club
 
5.0
Gaming Atmosphere
 
4.0
Amenities or Hotel
 
2.0
Food & Drink
 
2.0
I always go to the bar to get my own drink, the waitress that comes by with the cart goes by, but hardly ever stops and you have to practically jump in front of her. They make me feel like they always want a tip and they are doing you a favor giving you a beverage. So I go to the bar and it’s worse, most of them act like they are really put out giving you a free soda or even ice. Really unfriendly vibe from a lot of the bar people , now the single servers going around are very nice but never use them unless I want a alcohol beverage which is rare. The women’s bathrooms always have stuff broken, if you go in one of the handicapped bathrooms you have to pull the door closed while balancing on one foot to hook it underneath with your foot or it won’t lock and there is no upper handle to pull with. Seems a little fair fetched if you have any mobility problems . The main guy that runs the coffee/ bakery shop is also not friendly basically no customer skills . Who picks these people . All of the counter workers are great! Always friendly and also the game attendants are wonderful also . But the bar staff are not friendly if you try and get your own drink .I like argosy but it has a lot of problems, the reason I do is because I just accept that it won’t change. Someday someone will listen. One more thing the women’s bathroom in the hall entrance had a big opening in the wall to the next stall which offered no privacy, looked like some thing was being fixed so it was missing , you would think they would at least put up some kind of temporary barrier but no they just left a big opening to the next stall. How is that even allowed…. Good grief!
CF
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