LOVE THE GRAND......EVERYONE BENDS OVER BACKWARDS TO MAKE YOU WELCOME

I dont' know what the others are upset about. This is one of my favorite places to visit and stay...before and after Katrina! The people are wonderful and appreciative; even after everything they have been through. People...this town was GONE!!!!

Biloxi has come back as graceful as the Phoenix....WITHOUT much government support (as opposed to New Orleans). So, the "sour-pusses" can groan all they want. These people have and will continue to have my upmost respect.

While I know Katrina was a terrible setback for this casino, they are not stepping up like the others in the area.



The greeting by the security people is warm and friendly, but everything else there is not. It is difficult to enjoy this casino in its present state. They have "come ons" to swipe your card for giveaways, but never give anything worth while. Sometimes nothing at all!



The staff working the buffet were actually bickering in front of the public on who was going to do what in the changeover from breakfast to lunch. The patrons don't care to hear this--take it in the back room. In fact, it would seem to be the same procedure each day. Why reinvent the wheel? Sounds like poor management that each staff member doesn't know what is expected of them and teamwork is not stressed.



While the buyout of Harrah's probably is affecting their growth, they should at least tear down the Casino Magic property that they couldn't wait to buy. It now sits as an eyesore on a beautiful gulf coastline.



Now we hear they are laying off employees and complaining about the Biloxi bridge that is being rebuilt as being the reason. The Palace is filled to capacity most of the time. Perhaps The Grand should look at their marketing prgram and provide something worthwhile for their patrons once they get them there.

This place is a mess, They have taken what was the parking garage and turned it into a casino. So the feeling is that you are now playing in a garage.



This was my favorite casino on the Gulf. It is now my last choice. Also, no live poker. I spent about 30 min. walking thru and will not be back till they turn it into a casino