Odawa Casino Casino Resort - Petoskey

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2.4 (19)
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19 reviews
 
11%
 
5%
 
21%
 
26%
 
37%
Overall rating
 
2.4
Slots
 
2.2(19)
Table Games
 
2.7(16)
Customer Service
 
2.3(19)
Player's Club
 
2.4(19)
Gaming Atmosphere
 
2.1(19)
Amenities or Hotel
 
2.4(17)
Food & Drink
 
2.7(19)
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19 results - showing 1 - 5
1 2 3 4
Ordering
Bait and switch
Overall rating
 
1.4
Slots
 
3.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
1.0
Viewed the website Saturday morning and confirmed the prime rib buffet. Took my wife there ( a part of her Christmas present). After a 35 mile drive (one way) I was told it was crab night (surprise!) for twice the price. My wife doesn’t like crab and we didn’t want to spend $80 on something she didn’t like. The cashier was rude and obtuse. We went elsewhere. I called management a few days later, explained the incident and was told they were sorry. Big whoop! I drive 70 miles, round trip, and they feel I’m not out anything. False advertising, lack of accountability. He advised he had no boss since the GM just got fired. Not professional at all. Boycott this place everyone!
SB
Comments (0) | Was this review helpful? 1 0
Awful GM
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
Management is the worst treats his staff with so much disrespect how does he sleep at night. He should quit and see who would hire such an selfish individual. No one in theirright mind would. Some of him staff has been doing his work for several years. No cool. Now he wants to put on his big boy pants and run the place in the ground. So sad
S
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Tighter than tight
(Updated: December 29, 2016)
Overall rating
 
2.7
Slots
 
3.0
Table Games
 
2.0
Customer Service
 
3.0
Player's Club
 
2.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
2.0
Food & Drink
 
5.0
Food is good. Probably the tights slots in the state of Michigan, and I've been to every casino in the state. No chance to win anything, can't even win enough to keep playing a little while. Probably why the place is so empty. I was abe to get my own drinks though.
JB
Comments (0) | Was this review helpful? 4 1
Was Not Impressed
(Updated: March 27, 2015)
Overall rating
 
1.4
Slots
 
1.0
Table Games
 
2.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
1.0
Food & Drink
 
2.0
Had never been there before until about 3 weeks ago went because was up north in boyne city with wife, Was not impressed, Buffet food not great, Dessert section was not good and no real selection, Slot machines where horrible and didnt hit for either of us and the atmosphere was not good and security were jerks. I wouldnt go back. Go else where up north.
D
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America the great
Overall rating
 
1.8
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
2.0
Player's Club
 
3.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
2.0
Food & Drink
 
2.0
Sorry but did not enjoy my play. Tables closed at 3 am with people still playing. Slots did not pay out like I was hoping. Copper food was good. It also closes at 4am. Stayed at hotel and the shuttle quit running.
S
Comments (0) | Was this review helpful? 2 0
19 results - showing 1 - 5
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