I am a frequent patron, I have been up and down. Everyone who works there has been very friendly and all other guests are willing to help you learn a new game if you need that help. Friday nights are crazy, it is hard to find a machine to sit down at if you are playing slots, I know that the buffet expansion will help with more room and more table games so we will see how that goes! My favorite game is Player's Edge 21. I am new to it, I have won twice and lost twice, so the verdict is still out.
My wife and I have been in the Grand Rapids area for a little more then 4 years, we have been to every casino within driving range, (Soring Eagle, Fire keepers, little river and Four Winds. We are both retired and take trips to casinos and resorts frequently. I have never been one to complaint about an casino experience or even write a review but in this case Gun lake casino truly needs to clean up its act. We have frequented Gun Lake more then any of the others primarily due to its close proximity to our home (about 25mins), and in four years I have never had one hand pay in this place, and my wife has had 1. This is would not be the total problem except I have had 4 in soring eagle, 2 in fire keepers, and 1 in four winds. I even had two others in Indiana and 1 in Vegas during the same 4 year period. I say all of that to say this, With the amount of times we have visited Gun lake, coupled with the amount I play, it is impossible not to have accidently hit a pay out. Take it for what its worth, no one can be that unlucky only in one place, unless that place ensures that you are unlucky, not to mention that they have the worst point and comps players club program of any place I have ever been. If your planning on visiting Gun Lake you may want to save your money and plan to drive a little further, trust me when I tell you that you will have a better time and better comps.
Do not waste your money! Ventilation in this place is poor! I'm not a smoker but after being at the casino I felt like I smoked a few cartons of cigs. My wife and I went to enjoy and have some fun, eat, gamble. Our results not good! Air quality poor, pay out terrible, resturant well if you have a ton of time to waste their you go. We waited and waited and waited finally the couple next to us got up and said good luck! Hope your experience is better then ours. Great! They told us just look around watch the waitress's and waiters just don't get turned off like we did, well we did and will not be returning anytime soon!!! Now I know why they give people food vouchers. What we seen some of the workers doing was just disgusting! Just turned our stomachs. Dirty.... If you choose to go good luck and we wish you the best. Hopefully the casino cleans up there act. We will just travel to a different cleaner casino that cares a little more.