Wow what a joke..... Received a email..come on in and swipe your passport card and your guaranteed $20 up to $1000.. on Thursdays the 23rd only.. I did...i chose my picks and won $20 in free slot play....so what is the problem???? The screen showed all my winning chances! There was no $1000 there for me to win. Spoke with marketing and told them about not having the chance at $1000...the lady basically said tuff luck .. is there anything else you need. I asked what about you sending me a email saying I was granted $20 but could win $1000. How is that if i never had a chance because it was not on the board...her response was it was there you just couldn't see it !!!! Wtf What a joke im not rich but i do spend up two a few thousand a month there...well used to!!
Stoped for dinner after the RV show around 7:45 my wife had the chicken parmachan chicken special within two hours she was getting sick.She spent the whole night vomiting and diarrhea to the point we may need a ER visit,she is extremely sick.Never again will I eat in this casino judging from the reviews I should have known better.
We have frequented the casino several times but this is my first review. Our last visit was the last straw. We've been to several casinos in MI and surrounding states, but Gun Lake is horrible at giving you an entertaining experience. When the casino is busy, the smoke is so bad you can hardly breathe, and the slots are so tight that you're out of money way too soon. My husband and I both "earned" gold cards (read: gave them enough thousands of dollars and got little a bump in status as a thank you), but when we stopped going as often, instead of enticing us with restaurant coupons or free slot play to get us back, we got our slot play cut. Completely. Yeah, nice treatment of your regulars. Our last visit, as I said, was the last straw. It was extremely busy and we had to go from ATM to ATM to try and find one that worked. We heard from a couple of the patrons that the machines were down. They should've had employees stationed at the doors letting people know that right away but no. So we stood in line at the cashier to get an advance off our debit or credit card. There was two employees trying to get people through the line but all they could do was disburse people's vouchers from cash they made at the machines. Not one time did someone mention to the tens of us waiting in line that the servers were down so there was no way of getting any money out. They should've had employees at the doors and at the line telling people that. Or even better, announcing it over the loudspeakers. No signs, no warning, just 20 minutes of wasted time waiting in line. Gun Lake cares nothing about keeping people's business, just their money. Find another casino - this one's worth nothing but skipping.
