Gun Lake Casino

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2.0 (98)
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98 reviews
 
2%
 
6%
 
9%
 
48%
 
35%
Overall rating
 
2.0
Slots
 
1.7(98)
Table Games
 
1.9(60)
Customer Service
 
2.4(98)
Player's Club
 
1.7(98)
Gaming Atmosphere
 
1.9(98)
Amenities or Hotel
 
1.7(49)
Food & Drink
 
2.4(98)
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98 results - showing 26 - 30
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Ordering
Nice People, Smokey but decent slots and tables
(Updated: April 14, 2017)
Overall rating
 
3.2
Slots
 
3.0
Table Games
 
3.0
Customer Service
 
5.0
Player's Club
 
3.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
N/A
Food & Drink
 
3.0
Been here twice since moving to the area, only casino I've tried, but I came back. Always have low entry BJ ($5 table) and staff from pit bosses to servers were friendly and more attentive than Vegas and other places I've been back East. It is very smokey which bothers me, but I don't know that it will be any better anywhere else if it's a tribe/state permission thing. Slots were similar to every other place, win some, lose more but gradually. It always requires understanding the payouts and the max bet and other strategies of course, which most people won't take the time to do. Overall pleased with GLC.
T
Comments (0) | Was this review helpful? 2 4
Simply Unreal
(Updated: April 13, 2017)
Overall rating
 
1.6
Slots
 
1.0
Table Games
 
2.0
Customer Service
 
2.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
3.0
My wife and I have been in the Grand Rapids area for a little more then 4 years, we have been to every casino within driving range, (Soring Eagle, Fire keepers, little river and Four Winds. We are both retired and take trips to casinos and resorts frequently. I have never been one to complaint about an casino experience or even write a review but in this case Gun lake casino truly needs to clean up its act. We have frequented Gun Lake more then any of the others primarily due to its close proximity to our home (about 25mins), and in four years I have never had one hand pay in this place, and my wife has had 1. This is would not be the total problem except I have had 4 in soring eagle, 2 in fire keepers, and 1 in four winds. I even had two others in Indiana and 1 in Vegas during the same 4 year period. I say all of that to say this, With the amount of times we have visited Gun lake, coupled with the amount I play, it is impossible not to have accidently hit a pay out. Take it for what its worth, no one can be that unlucky only in one place, unless that place ensures that you are unlucky, not to mention that they have the worst point and comps players club program of any place I have ever been. If your planning on visiting Gun Lake you may want to save your money and plan to drive a little further, trust me when I tell you that you will have a better time and better comps.
CG
Comments (0) | Was this review helpful? 11 1
DLabine
(Updated: April 12, 2017)
Overall rating
 
3.6
Slots
 
4.0
Table Games
 
2.0
Customer Service
 
5.0
Player's Club
 
3.0
Gaming Atmosphere
 
4.0
Amenities or Hotel
 
3.0
Food & Drink
 
4.0
We just returned from having a meal at the Sand Hill Cafe and as usual it was fantastic. If been reading the reviews from disgruntled people and I cannot understand what it is they are expecting. I am no gambler so i have nothing to add or detract from the gaming, but I do know that only a fool would think they will ever hit it big all the time,or even at all, and then write a bad review when they lost money. No one is forcing anyone to play roulette, or blackjack which I consider two of the hardest games to win. I do agree that "this isn't Vegas" as one reviewer noted. But at the moment it is still being built. A pit boss said "it's entertainment".I agree. If you win, great when you don't let's not blame the employees. I couldn't do their job.I do not have the patience. To all you naysayers, go see a movie, or something other than gambling. The food was great.The pit boss pleasant. And we didn't walk away broke and angry. We will be back.
DL
Comments (0) | Was this review helpful? 2 2
Shady tables - avoid this casino
Overall rating
 
1.2
Slots
 
2.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
This place is a complete joke. I'm a high stakes player that tracks every session. I consistently win >60% of my sessions going back 3 years at any location I play except Gun Lake Casino. Whenever I attempt to play here I lose > 85% of my sessions. On my last trip I played 2 different tables. At my first table once I was up $1k the dealer was switched on me 2x as an intentional move by the pit boss to throw the game and attempt to move cash back to the house. My next table after being up $3k they switched dealers on me 3x in 20 minutes! Avoid this casino! Zero amenities, shady pit bosses, unfair game strategy.
GP
Comments (1) | Was this review helpful? 12 1
Very disappointed!
(Updated: April 03, 2017)
Overall rating
 
1.6
Slots
 
2.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
2.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
N/A
Food & Drink
 
1.0
Do not waste your money! Ventilation in this place is poor! I'm not a smoker but after being at the casino I felt like I smoked a few cartons of cigs. My wife and I went to enjoy and have some fun, eat, gamble. Our results not good! Air quality poor, pay out terrible, resturant well if you have a ton of time to waste their you go. We waited and waited and waited finally the couple next to us got up and said good luck! Hope your experience is better then ours. Great! They told us just look around watch the waitress's and waiters just don't get turned off like we did, well we did and will not be returning anytime soon!!! Now I know why they give people food vouchers. What we seen some of the workers doing was just disgusting! Just turned our stomachs. Dirty.... If you choose to go good luck and we wish you the best. Hopefully the casino cleans up there act. We will just travel to a different cleaner casino that cares a little more. 
P
Comments (0) | Was this review helpful? 7 0
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