Ive spent the past 3 days here gambling. Facility is o.k. plenty of table games as well as slots however the personnel act as if they are the only game in town, so to speak. Their bedside manner is downright rude! I am 50 years old been gambling for 30 years literally all over the world. I make 3-4 trips to Vegas each year alone as well as numerous other casinos across the country. In the 3 days I had 3 different incidents with gaming personnel! This is not sour grapes I cleared over $3300 in the 3 day trip. I want to be a customer that feels like my hard earn money is being spent/gambled and appreciated. There are too many other alternatives for gaming nearby this is my first and only trip to Firekeepers.
Since the casino is close we were visiting often.
Playing slots is a joke.spend 100 bucks to win free games betting a buck a pull then win 2 dollars. play 50 different slots in one visit and lost on everyone.gobble your money up with .05 cent wins.better to walk in hand money to some cashier and walk out.
Yep that much fun.
If you don't have anything good to say don't say anything at all. keep in mind that you are gameplaying. try to stay positive and gambling is gambling. never blame anyone else for your misfortunes or shortcomings. good luck.
If you want to stay more than an hour you'de better bring at least $300 to $500 dollars. Gaming board says MI. casinos must return 75% payback, firekeepers casino won't tell you but given the number of no return spins the machines are not set for much more than 75%. I for one am not going back to Firekeepers or Gun Lake. In contrast Blue Chip machines are set up to pay back 91.57% still doesn't make you a winner but it makes it a lot more entertaining.
was a frequent customer there . My last visit there my husband and I found a hundred dollar ticket voucher on the floor. My husband cashed it in at a kiosk. Shortly after he went to a nearby town to visit friends. Within minutes of him leaving three security and police came to my hotel room pounding on the door and told me we "stole" from the casino and they needed the money back from him. I told them he would be gone a couple hours and would return the money promptly which we did with no proof issued that we gave it back. They still believed he was in my room and came in to check (really?) And continued to harass me for two and a half hours until he got back. We left at one thirty in the morning even though it was a three day trip. In a nutshell I would stay away from this place. Peeps can talk good about thecasino or whatever but when a frequent customer gets treated like that me and others I have taken give this place a huge thumbs down
