Review Detail

2.8 29
Michigan 9096
NOT ON YOUR LIFE! SPEND YOUR $ ELSEWHERE
(Updated: May 22, 2016)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
Ive spent the past 3 days here gambling.  Facility is o.k. plenty of table games as well as slots however the personnel act as if they are the only game in town, so to speak.  Their bedside manner is downright rude!  I am 50 years old been gambling for 30 years literally all over the world. I make 3-4 trips to Vegas each year alone as well as numerous other casinos across the country.  In the 3 days I had 3 different incidents with gaming personnel!  This is not sour grapes I cleared over $3300 in the 3 day trip. I want to be a customer that feels like my hard earn money is being spent/gambled and appreciated.  There are too many other alternatives for gaming nearby this is my first and only trip to Firekeepers.
RG
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