They keep cutting the benefits and the comps, plus the slot machines are getting tighter and tighter. I guess when they built that big guitar hotel they needed extra money to pay for it?

Went yesterday with a relative to play, eat dinner, play. I lost my entire bankroll, and much more in about 40 minutes. Ate dinner, and decided it's been a few hours, we'll try again. Now, between the two of us, we lost about 2k in about an hour and a half playing time playing 2 cent slots. I got only 1 bonus on 1 machine with a 2$ bet, and won 6.80. Other than that, my biggest win was 15 bucks after losing hundreds on a machine. Everyone around me was complaining the entire time. Nice place and wonderful gaming atmosphere and food, but.... I won't be playing slots there again in this lifetime. Tampa Hard Rock is just as bad.

My husband and I lived in Indiana for 30 years so we went to all of the casinos in the Midwest (French Lick, Casino Aztar, in Peoria IL, etc), as well as to Las Vegas many times. We have NEVER lost $100 within 1 hour of being at a slot. Usually, I can play all night with $20 and can walk away with a little extra. Although we were pleasantly surprised with the restaurants, bars, and outside entertainment, we lasted only about 2 hours in the casino. To top that off, I asked for a glass of wine while playing which was $14 for a small glass of reisling (should have been $5 tops)! We would go back to this Hard Rock only for a concert and to eat or drink - never again to gamble! BTW, we stayed at the Hard Rock in Tampa for New Years and played until 4 AM there so that one is OK in our book.

First I will say that the rooms are nice and the hotel portion is above average. However, the casino is a very different story. I have been going to this casino for 7 years and in the beginning things were good. I did have several losses but this is understandable as it is a casino. I am not a sore loser. I completely understand the risks and am ok with losses. However, a casino should be fair to its patrons and give every player a fair chance and encourage them to keep coming back. I am a mid level stakes player and am not a low stakes player. The last 9 times I have went I have lost a total of $5,000 and out of the $5,000 played the largest win was $180.00! The casino has severely tightened all of their slots and I would not recommend anyone to go to this casino. Also, when the players club card is inserted wins are limited even more so. In my gambling experience with this casino I have played through over $300,000. I brought this to the attention to the management of player relations. A casino rep said to come in and meet with him and he would see what he could do for me. I came in and lost another $460.00 when the representative came to meet me in the casino. I explained my level of play and my frustration with the way that the machines have been severely tightened in the last 6 months-1 year. He then stated he would not comp anything unless I played and lost another $2,000 before the end of the night. He stated he may or may not be able to comp me $400-$500 in free play if this happens. If you want a fair shot and do not want to just throw your money away I would highly suggest going to some of the other local casinos that are regulated more stringently.

Purchased 2 rooms, neither ready until after 3 o'clock. Construction crews were working on the floor above me every day and The crews outside working there machinery that started up at 6 AM every morning.Construction in the downstairs lobby made it very difficult to enjoy the casino, bar, and restaurants. I had no idea that smoking was permitted on this property nor did they have a non-smoking area for gaming so I was able to breath cigarette/cigar smoke for three days. Upon arrival to the hotel and looking out my room window I found that the pool was completely drained and unavailable for use . That's kind of a huge thing when you're at a South Florida resort and you do not have a pool to go to or relax around. Played the tables for 4 to 6 hours a day and received $ 2.53 on my players card , and yes I play $25 minimum hands. NO craps table the roulette table and no sports gaming, also very disappointing. Dealers couldn't care if you here ther or not.
All in all for the price I paid for the rooms the amount of amenities I received the comps I received, this hotel offers no reason for me to return.