Lake of the Torches Resort Casino

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2.9 (12)
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1 reviews with 1 stars
12 reviews
 
8%
 
25%
 
25%
 
33%
 
8%
Overall rating
 
2.9
Slots
 
2.2(12)
Table Games
 
2.5(10)
Customer Service
 
3.2(12)
Player's Club
 
2.9(12)
Gaming Atmosphere
 
3.3(12)
Amenities or Hotel
 
3.4(10)
Food & Drink
 
2.8(12)
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No prime rib at prime rib buffet!
(Updated: July 23, 2013)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
1.0
Very poor gambling experience - drove 3 hours bypassing Wisconsin Dells Ho Chunk and NorthStar to play the craps table at Lake of the Torches - when we arrived the craps table was closed because they didn't have enough dealers show up for work. Pit bosses were very nonchalant about it ... Even though there signs displayed that craps is open for play every day.

Went to the Prime Rib Buffet - buffet sat for at least 5 minutes without prime rib being set out and the ice cream machine was broken! Waitresses running floor cleaner during dining hours.

Poor work ethic is reflected in many ways.
S
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