Wheeling Island Hotel-Casino-Racetrack

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2.4 (40)
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40 reviews
 
5%
 
20%
 
5%
 
45%
 
25%
Overall rating
 
2.4
Slots
 
2.4(40)
Table Games
 
2.1(35)
Customer Service
 
2.4(40)
Player's Club
 
2.4(40)
Gaming Atmosphere
 
2.6(40)
Amenities or Hotel
 
2.5(35)
Food & Drink
 
2.4(40)
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Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
40 results - showing 6 - 10
1 2 3 4 5 6 7 8
Ordering
Susan
(Updated: June 29, 2017)
Overall rating
 
1.5
Slots
 
2.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
2.0
Food & Drink
 
2.0
This casino has really gone down hill over the years. I visit the casino almost on a weekly basis and stay overnight always seeing new staff at the players club. Staff are very rude and instead of security patrolling the casino they are worried about you bringing sweet tea in from chick-fil-a. "No drinks from the outside allowed I was told from the Security Supervisor Devin" as I was sitting there minding my own business patronizing a slot machine. All they give you are small Dixie cups to drink from. The bar waitress Tina is extremely rude and igorant. I attended a recent stealth and diamond meeting to voice my concerns to upper management and spoke personally to Kim Florence and never heard ANY response from ANY party I spoke with there. Very little free play and prize drawings as compared to past years and the food has definitely gone down hill. Slots are tight unless your max. betting and who can afford to do that weekly. This place is entertainment only if you call it that!!!
S
Comments (0) | Was this review helpful? 2 1
Worst casino payout
Overall rating
 
1.7
Slots
 
1.0
Table Games
 
2.0
Customer Service
 
2.0
Player's Club
 
2.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
2.0
Spent a lot of money in thousands here. Should have never gone. Old dirty casino, people working there are rude and not helpful. Embarassed to say I went back expecting better odds. Lost more, sty away from wheeling. Its aweful!!!!!!RUN!!!
B
Comments (0) | Was this review helpful? 3 0
Rude rude rude
(Updated: April 16, 2017)
Overall rating
 
2.0
Slots
 
2.0
Table Games
 
N/A
Customer Service
 
2.0
Player's Club
 
2.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
N/A
Food & Drink
 
2.0
I was cheated and treated rudely and I am telling everyone I know to go anywhere else they need close them and start again all you read about online is them throwing people out jerks
PG
Comments (0) | Was this review helpful? 2 0
Wheeling is terrible
(Updated: March 08, 2017)
Overall rating
 
2.3
Slots
 
3.0
Table Games
 
2.0
Customer Service
 
2.0
Player's Club
 
2.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
N/A
Food & Drink
 
2.0
This place is terrible at slot pays. Keep your money. Go somewhere else. I never won here. They target people who try and enjoy place with taking all they have. Food was average.
B
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Not as good as it once was
(Updated: October 21, 2012)
Overall rating
 
2.2
Slots
 
2.0
Table Games
 
3.0
Customer Service
 
2.0
Player's Club
 
2.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
2.0
Food & Drink
 
2.0
This used to be our favorite. But since the new remodeling this place just stinks. The seats are nice but too big. Can't walk through the aisles with people sitting on both sides. big wasted spaces all over that had machines that hit now are all gone. If you want to hit here you have to make max bet on any game.
PB
Comments (0) | Was this review helpful? 3 1
40 results - showing 6 - 10
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