Worst Casino ever. Had a hard time getting my promo for a room at 79.00 and once I did it was the time ever. Buffett was horrible. Food pans were empty and the employees had no initiative to fill them. They'd look at the empty ones and never come back. The self serve stations were never stocked, no coffee or cream. Bathrooms were dirty. Next time, gonna spend the extra money and stay at the Meadows.
I'm a local and have watched this place fall down deeper and deeper. They can't get it together. They didn't provide a restaurant or food vendor past 10 o'clock for about a year even though they're 24/7. This is after being in business for decades.
I'm a Diamond Club member at this joint and have been going here for two years at least 2-3 times a week. Well I used to. Just had enough of getting legally robbed. The machines are the tightest in the tri-state including The Meadows and The Mountaineer. I don't care what anyone has posted about winning here. I was a regular. And no I wasn't a senseless gambler either going out and betting max trying too nail a jackpot. I believe it's set up for you out of staters who show up once in a blue moon to hit something to lure you back. If you're not from West Virginia, you have better chances of winning. JUST LOOK AT THE WALL ON YOUR RIGHT WHEN YOU GO UP THE ESCALATOR. They have all the big winners names and where they are from listed. Just about EVERY SINGLE one is from PA and OHIO. Locals have no chance at all here. They know you keep coming back and spend your money, so why let you win? I believe your players club card has everything too do with what you win here. OR LACK THERE OF. The only machine you'll see hit is a Sizzling 7 machine, and that's not even a jackpot. It's $1,000.00. And that's a rarity. Once in awhile you'll see a dollar machine hit. With that many machines, there should always be a jackpot bell going off. ALWAYS. I went here 4 straight nights without seeing or hearing a jackpot. I've never personally hit one. You'd think being the highest level of membership they have you would have hit at least one measily $1,250.00 tax form signing jackpot. It's not just me either, The four other people i go with are Diamond members too and they too have never hit one. So throw out my bad luck or bad gambler thing out the window. Just saying If you live in the Ohio Valley (a local), DON'T COME HERE, YOU GET FULLY TAKEN ADVANTAGE OF. If you do, don't use a players club card. Besides they are virtually worthless as you can't get a free dinner anymore. The comps went out the door. The free play is a joke. It's true, I've never won a single ticket while playing with free play. Just a little advice from someone that knows this place inside and out
My husband was a regular at Wheeling, probably visiting once a week for the last year, and wagers in the 2-3K range each visit. HE HAS NEVER WON ANYTHING.. NOT A CASH GIVEAWAY, NO FREE SLOT PLAY, NOT A FREE BUFFET, NOT EVEN A GAS CARD.
I visited Wheeling Island on New Years Eve, this was my 6th visit in the last few months, never did any good on the slots, so I have been playing the dogs lately.
On all three of our most recent visits, one particular guy had his name chosen for a giveaway. All three times, he won cash. Well, on New Years, they were having a another giveaway of cash with the players card, and wouldn't you know it, this SAME MAN'S NAME WAS PULLED AGAIN!!!!
After a little investigating with the staff, I was told that he is a spouse of an employee. Now I know that the cash "giveaways" are only given away to family and friends of the staff, and not real (fair/random) contests. I WILL NEVER STEP FOOT IN THAT PLACE AGAIN!!!
Wheeling Island is making fools out of all of us that think WE may have a chance at winning a cash prize, they don't exist for anyone that is not "connected".