Snoqualmie Casino

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2.1 (66)
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Snoqualmie Casino

Details

Address
37500 SE North Bend Way
City
Snoqualmie
State
WA
Zip Code
98065
Country
USA
Phone
425-888-1234

Restaurants: 5

Liquor: Yes

Buffets: L-$21.99/$25.99 (Saturday/Sunday) D-$31.99

Hours: 24 Hours Daily

Games Offered: Slots, Video Poker, Blackjack, Roulette, Craps, Spanish 21, Baccarat, Pai Gow Poker, Poker

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User reviews

66 reviews
 
2%
 
14%
 
17%
 
29%
 
39%
Overall rating
 
2.1
Slots
 
1.9(66)
Table Games
 
1.9(56)
Customer Service
 
2.4(66)
Player's Club
 
2.3(66)
Gaming Atmosphere
 
2.4(66)
Amenities or Hotel
 
1.8(54)
Food & Drink
 
2.4(66)
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Ratings
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
Most disrespectful security personnel
Overall rating
 
1.7
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
1.0
Food & Drink
 
4.0
My husband and I stopped by Snoqualmie Casino last night for a quick visit. We like to eat at the buffet and enjoy the views! Let me just say, I have never felt so humiliated and disrespected by a security guard at any public facility as I did there. My husband and I drive a semi truck and since there are no parking accommodations for large rigs, we parked on the main road and walked down to the casino. As we were walking my husband twisted his ankle and when we got to the doors, he was limping pretty badly. As we were about to enter, we heard someone yell at us “Hey, You! Come here!” There were other people by the doors, so at first we didn’t even realize that the security lady was talking to us. We turned to look and she proceeded to say, “yes, you two, come here!” and motioned with her fingers to walk her way. We walked to where she was parked by the tree and the shuttle buses and she started questioning my husband with, “What’s your problem, why are you limping?”
I was shocked! I asked her if there was a problem with him limping?! To which she said “let me se me your IDs”
I said, “you’re kidding right? You’re gonna ID us because he’s limping?”
She replied “yes, and you came walking down the road. It’s standard procedure!”
My husband handed her his ID, then she asked for mine very rudely and disrespectfully. I gave it to her and asked if she says “hey you!” to everyone, to which she replied “yes.” I said, “ no “hello sir or mam, or could I please see your ID sir or mam?” She said “no” . She treated us like we were some teenagers trying to sneak in or some scumbags who were on the wanted list or something.
I don’t have anything against her wanting to check our identification, but her attitude was uncalled for and very disturbing. I really hope that the management will see my review and do something about parking for large vehicles and hiring people who are respectful and professional.
Very disappointed and frankly that one person ruined the whole experience for me.
AK
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MR
Overall rating
 
1.4
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
2.0
Player's Club
 
1.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
2.0
Food & Drink
 
1.0
We’ve been going to this casino since it opened. I’ve thrown a lot cash at that place with little in return. I’ve done this only because they had a non smoking area that I could retreat to but since they’ve taken that area away and put it into a closet that ain’t happening any longer. I feel It was an insult anyway by making a non enclosed non smoking area as it was because smoke drifts. But now if your playing a game that you might be winning on (which is slim) and some ass sits down puffing on a cigar or cigarette your attention is now focused on blowing that smoke back to where it came from. I’m just gonna say it as I’m sure he’s heard already and is probably use to it by now but that poor excuse for a GM is an idiot. I’ve manageed restaurants and bars for many years all over the country and from what I hear from talking to employees who worked there they are in agreement. So I’m looking at this unfortunate decision as a blessing as this casino is a negative place anyway to try and have any sort of fun or relaxation. They have struggled to make that place work and you can tell by how many employees just don’t want to help if you have a problem. That place is a Petri dish as it. With dirty ashtrays and dirty glassware everywhere and people being allowed to hack up “smoking lunggers” and spitting them out without a care that anyone, might happen to be watching into the nearest garbage can. I’ve been expecting those same type to wip it out and just urinate in a corner somewhere just to save time going to the men’s room. And beside that It’s difficult to win there anyway and it apparent by the attitude of their clientele’s who are always pissy and rude because they aren’t winning! And that’s management fault because they just don’t care except for their bottom line. I know it’s what their in business to do. But they know gambling is an addiction like smoking and drinking so those three vices go together but not in a non smoking area. So casinos prey on those weaknesses. Hence no more non smoking. (Except for the muckelshoot who’s non smoking is always full.) So thanks again making it easier to stay away. So my recommendation is just stay away save your money and save your mental health. And, If it’s fun your looking for and you have to go there I recommend taking a fist full of money and throwing it up in the air In the middle of a crowd and watch them all grab for it:) now that would be fun:) Peace out bitches:) 
MR
Comments (0) | Was this review helpful? 4 1
Non smoking no more
Overall rating
 
2.0
Slots
 
2.0
Table Games
 
2.0
Customer Service
 
2.0
Player's Club
 
2.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
N/A
Food & Drink
 
2.0
Well the Snoqualmie Casino just did us a favor. They have just reduced the non smoking area to the old porker room use to be (I wonder where that went?!) the non smoking area now! It’s small and cramped and of course it’s full of non smokers wasting their time on no paying slots! It’s really a very stupid move on the GM how backward and uninformed this person is as it’s not paying attention to the Bellevue and Seattle area demographics. It’s been years since restaurants and bars have gone non smoking in this area. Everyone thought it wouldn’t work but guess what business picked up. I manage and worked bars in Seattle and it was a blessing:) So my new expression is “the fun stops at the door” is more true than not. It’s boring and frustrating setting at a game and someone sits down next to you smoking with there smoke right in your face. It’s so backward that these tribal casinos are allowed to stay stuck in the past. I know Vegas continues to allow smoking but this aint that. Unlike smokers In reality casinos arent that fun anyway unless you have a lot of cash to just throw down the drain as many do. So again thanks for making it an easy decision not to go back to the smoke filled ugly unfun boring casino.I keep hoping that place will go tits up. Maybe it will maybe it won’t but it won’t be going forward or backwards with my money. If worked there I’d be finding a new healthier place to work. peace
MR
Comments (0) | Was this review helpful? 1 3
Terrible slots layouts, really terrible
Overall rating
 
2.0
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
2.0
Player's Club
 
1.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
N/A
Food & Drink
 
3.0
Been going since the opening and payouts have been going down hill even faster than the frequent management changes. If you play $2.5 to $5 you may get a nice win-- they clearly want big players. But I'm a 20¢ to a $1 person and they don't want us. If you win $10 on a $20 bill, grab your paltry winning, they'll steal it. I don't use the player card any more, I had to pay my dues, that is, lose a bunch to be in the club. Tulalip may be further, but it came be as bad as this for the little people. The cleaning and food staff are the best, too bad the place sucks. 
G
Comments (0) | Was this review helpful? 1 2
No pay out ever!!
Overall rating
 
3.0
Slots
 
2.0
Table Games
 
3.0
Customer Service
 
2.0
Player's Club
 
3.0
Gaming Atmosphere
 
4.0
Amenities or Hotel
 
3.0
Food & Drink
 
4.0
To whom it may concern. Payoffs once and awhile are good advertising for you're casino! I've been in the you're casino quite a bit! I can say with a clear conscience that you're pay out percentage is the worst of any casino I have been to in my life. That includes Reno, Vegas and many in Washington state!! 
RG
Comments (1) | Was this review helpful? 4 0
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